Head of Affinity Insurance & Partnerships

SUMMARY:
Our client is a specialist insurance brokerage focused on liability and financial lines insurance solutions. The business has established a strong reputation in Professional Indemnity, Directors & Officers Liability, Cyber, Public Liability, Fidelity Guarantee and other specialist insurance products.

A key growth area within the business is its Affinity & Volume Business division, which develops and manages specialised insurance facilities, affinity partnerships and white-labelled insurance solutions for brokers, associations and partner networks.

As the business continues to grow, we are seeking a commercially driven Head of Affinity Insurance and Partnerships to lead the expansion of this division and identify new growth opportunities across the insurance market.

About the role
This is a highly visible, growth-focused leadership role responsible for leading, developing and expanding the Affinity Business portfolio.

The successful candidate will focus on building relationships with brokers, affinity partners and insurers, growing existing facilities, developing new products and identifying opportunities to increase revenue across the business.

This role is ideally suited to an energetic insurance professional who combines strong relationship-building ability with commercial acumen and a passion for developing new business opportunities.

POSITION INFO:

Key Responsibilities

Business Development & Revenue Growth

• Identify and secure new affinity partnerships and insurance facilities.
• Develop relationships with brokers, associations and strategic partners.
• Generate new business opportunities and expand existing client relationships.
• Drive growth within the Affinity division through proactive business development activities.
• Identify opportunities to cross-sell existing products across partner and broker networks.
• Build and maintain a strong pipeline of new business opportunities.

Affinity Scheme Management

• Manage and grow existing affinity and volume-based insurance schemes.
• Ensure schemes remain commercially viable and competitive.
• Work closely with insurers and underwriting partners to enhance existing offerings.
• Monitor scheme performance and identify opportunities for improvement.

Product Development

• Identify market opportunities for new insurance products and solutions.
• Assist in designing and launching new affinity products and facilities.
• Work with insurers and internal stakeholders to bring innovative products to market.
• Continuously assess market trends and competitor offerings.

Relationship Management

• Build and maintain strong relationships with brokers, insurers and strategic partners.
• Act as a trusted advisor to key clients and stakeholders.
• Represent the business at industry events and networking functions.
• Drive long-term retention and growth of key accounts.

Systems & Operational Improvement

• Drive utilisation and optimisation of RT Systems and CRM platforms.
• Improve operational processes and workflow management.
• Identify opportunities to automate and streamline client servicing processes.
• Ensure accurate reporting and effective management of business pipelines.

Requirements:

• Formal insurance qualification, Short-Term Insurance Certificate or equivalent.
• Full FAIS Accreditation (Commercial Lines) and RE5.
• 5–10 years' experience within short-term/commercial insurance broking, underwriting or related insurance environments.
• Proven experience in corporate and commercial insurance, including liability, commercial risk and specialised insurance solutions.
• Demonstrable experience managing affinity, volume-based, white-labelled or facility-driven insurance schemes.
• Strong understanding of insurance product development and facility management.
• Excellent commercial acumen with a strong understanding of risk, pricing, profitability and claims exposure.
• Sound knowledge of regulatory requirements, FAIS, FSP compliance and insurance governance frameworks.
• Proven business development and relationship management experience.
• Strong negotiation, stakeholder engagement and presentation skills.