Head of Consumer Loyalty

Recruiter:

People Source

Job Ref:

smc

Date posted:

Sunday, March 28, 2021

Location:

Johannesburg, South Africa

Salary:

Negotiable

SUMMARY:
Head of Consumer Loyalty

POSITION INFO:

This role has end-to-end accountability for the expansion, financial performance, as well as integration into cross-functional units of Customer Rewards. Expand, create and implement loyalty programme/ initiatives to address consumer and enterprise customer needs and align the rewards strategy to support customer lifetime value development. Develop detailed programme specifications, delivery schedule, supporting campaign and commercial offers to support the delivery of this strategy. Expand the loyalty team operating model to support the delivery of the strategy. You must have a university degree and at least 5 years in a Senior Management role specifically in a established and successful CVM environment. This role is based in Joburg North.

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Head of Consumer Loyalty

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