Head of Credit and Collections

Recruiter:

Lesley Snyman & Associates

Job Ref:

4149410145

Date posted:

Wednesday, April 29, 2026

Location:

Centurion, South Africa

SUMMARY:
-

POSITION INFO:

Lead the full credit and collections function across the business, ensuring profitable lending growth, disciplined risk management and strong recovery performance. This role is responsible for protecting loan quality while improving operational efficiency and customer outcomes.

Minimum Requirements and Qualifications:

CA(SA) registered with SAICA essential
MBA advantageous
8+ years senior leadership experience within banking, insurance or financial services
Proven experience in credit management, collections or recoveries
Strong understanding of lending risk, arrears management and collections strategy
Knowledge of NCR and South African credit legislation
Strong commercial, financial and operational leadership skills
Experience leading large teams and driving performance improvement

Key Performance Areas:

Lead end-to-end credit granting and approval processes
Manage collections, arrears and recoveries performance
Improve loan book quality and reduce bad debt exposure
Drive credit policy, scorecards and lending controls
Ensure regulatory compliance and sound governance practices
Manage outsourced collections and recovery partners
Oversee budgets, forecasts and cost control for the division
Improve operational processes through systems and automation
Build strong internal and external stakeholder relationships
Lead, develop and performance-manage teams

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