Head of Field Collections

SUMMARY:
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POSITION INFO:
Head of Network Growth & Performance Remote (Work from Home) | South Africa Apply: Lead. Grow. Optimise. Global Recruitment is partnering with a client to recruit an exceptional Head of Network Growth & Performance . This executive leadership opportunity is ideal for a commercially driven professional with extensive experience building and managing large, high-performing field or agent networks. The successful candidate will be responsible for developing and executing national growth strategies, driving productivity, improving profitability, and leading the performance of a distributed workforce. Key Responsibilities Develop and execute national network growth strategies. Recruit, onboard and retain high-performing field agents. Build sustainable recruitment pipelines. Drive agent productivity, performance and engagement. Implement coaching and performance management frameworks. Improve agent activation and retention rates. Analyse operational data and identify opportunities for continuous improvement. Lead strategic initiatives to maximise channel profitability. Collaborate with executive leadership to execute business strategy. Minimum Requirements Bachelor's Degree or equivalent qualification. Minimum 5 years' experience within the unsecured credit or debt collections industry. Proven experience managing large field, sales or independent contractor networks. Demonstrated success recruiting and scaling national agent networks. Strong commercial and operational leadership experience. Experience managing remote or geographically dispersed teams. Excellent analytical, leadership and stakeholder management skills. Highly Advantageous Experience Experience within one or more of the following: Debt Collections Field Collections Financial Services Insurance Adviser Networks Direct Sales Organisations Franchise Networks Independent Contractor Networks Key Competencies Commercial Leadership Network Growth & Development Performance Management Recruitment Strategy Coaching & Mentoring Data Analysis & Reporting Financial Accountability Change Management Strategic Planning People Leadership What You'll Bring We're looking for an energetic, commercially minded leader with a proven track record of growing high-performing national networks, driving operational excellence, and delivering measurable business results. If you're passionate about building winning teams and leading large-scale operational performance, we'd love to hear from you. 📧 To apply, send your CV to: Reference: Head of Network Growth & Performance