Head of Finance Operations | Centurion

SUMMARY:
Head of Finance Operations | Centurion

POSITION INFO:

Our client is seeking a seasoned finance professional to lead operations at a prestigious financial services company. The successful candidate will be responsible for leading the sales credit risk, payroll/payments, commission & remuneration operational support and intermediary conduct teams within the client.

Stakeholder Management:

• Build and maintain relationships with stakeholders (Product Houses; Channels; Finance; etc.).
• Drive efforts to improve service to all stakeholders and fair treatment within the area of responsibility.
• Manage the client’s commission month-end close-off procedures with stakeholders.
• Create and maintain partnerships with relevant stakeholders to understand business priorities and requirements.

Internal Process:

• Lead the management team in the delivery of departmental key performance areas.
• Contribute to strategic planning and implementation of initiatives for the client’s finances.
• Drive business optimisation initiatives to ensure cost-effective operating structures, maximum efficiency levels, reduction in waste in all aspects and strengthening processes.
• Drive digital transformation.
• Lead the provision of information and insights pertaining to the functional areas.
• Lead the enablement and implementation of effective risk management.

Finance:

• Prepare and control the budget for the area, including authorisation of expenditure.
• Implement and monitor internal financial controls and provide feedback accordingly.
• Identify opportunities to enhance cost-effectiveness and increase operational efficiency.

People:

• Create a positive work climate and culture to energise employees, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour in line with business culture through personal development, commitment and dedication in support of organisational values.
• Drive a culture that guides and directs best practices, fostering an environment of continuous learning, improvement and cohesiveness.
• Drive transformation and encourage innovation, change agility and collaboration within the team.
• Drive own development and performance.

Experience:

• A minimum of 10 years of previous experience in a similar environment at a managerial level is essential.
• Previous experience with commissions, payroll and sales operations is essential.
• Working knowledge of FAIS, FICA, South African Labour and Tax Legislation.
• Comprehensive experience in establishing and building relationships as well as managing stakeholder expectations with middle and senior managers across Sales Channels, Product Houses, Finance, Governance and Risk.

Qualification:

• Grade 12.
• Bachelor’s Degree or equivalent qualification in commerce.
• Post Graduate Degree.

Competencies:

• Business acumen.
• Leadership.
• Drive for results.
• Teamwork.
• Critical thinking and problem-solving skills.
• Stress tolerance.
• Adaptability.
• Conflict management and resolution.
• Resilience.
• Self-awareness and insights.