Head of IT (Finance) - Cape Town

SUMMARY:
Seeking a Head of IT for the Financial services area of a large enterprise in Cape Town. A Bachelors Degree is required (MBA - Preferred) plus IT Service Delivery and PM certification. 10+ years of experience is required in a portfolio delivery environment with demonstrated complex project delivery success.

POSITION INFO:

Job Purpose

• The head of IT (Finance) is responsible for leading the delivery of IT services within the Financial Services, Customer & Marketing, Enterprise & IT, and Incubation Delivery Units, including development of new services, changes, service retirement/decommissioning and service support.
• Accountable for delivering the demand pipeline of projects, programmes, and product iterations required to develop and release IT services and features for these delivery units.
• Reporting to the CIO

Responsibilities

• Manage, oversee, and take ultimate accountability for in-scope delivery units, enabling them to effectively deliver through active sponsorship, leadership and business involvement in specific initiatives to ensure they meet time, cost and quality requirements.
• Work closely with Business Engagement Managers to understand, shape and prioritise the service roadmaps for each delivery unit, working with delivery unit leads and relevant IT discipline leads and specialists, in order to ensure that business unit customers are served.
• To ensure Business derive maximum value from the solutions provided.

Portfolio Planning

• Manage budgeting of portfolio projects.
• Accountable for ensuring effective planning and coordination for the delivery unit team(s), overseeing and directing resource scheduling, estimation, work breakdown and work package definition, and backlog planning. Facilitate and guide delivery trade off decisions and prioritisation.
• Accountable for ensuring the readiness of the company’s IT and Business for all new and changed services through effective transition planning in collaboration with business and relevant leaders in organisational change management.

Portfolio Delivery

• Accountable for providing projects and programme leadership, managing and coordinating the coherent activities needed to design, develop, and release services or service changes.
• Ensure that risks and issues are effectively managed, communication is appropriate and timely, and resources are efficiently utilised within the cost and time constraints applicable.
• Ensure critical Business Support issues are addressed within agreed timelines.

Portfolio Service Maintenance

• Accountable for managing the maintenance of the technology portfolio and ensuring applications run efficiently and are available to all relevant users and business stakeholders.
• Manage the relationships of relevant application suppliers to ensure technology portfolio is maintained

Incubation

• Innovation idea elicitation, concept development and prototyping.
• Minimum Viable Product delivery for selected prototypes and concepts.

Requirements

Qualifications

• Bachelors Degree and MBA (Preferred)
• IT Implementation (e.g. CMM and CMMI), IT Service Delivery and Support (e.g. ITIL Foundation), Project Management fundamentals (e.g. PMI or equivalent) and Industry-specific certifications.

Experience

• 10+ years of experience in a portfolio delivery environment with demonstrated complex project delivery success.
• Strong Financial Services Industry experience is an absolute must. 
• Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology.
• Expertise, Project Management, Delivery Management, Financial Management (P&L) and Strategic Insight.
• Leadership of multi-disciplined/skilled delivery teams within Portfolio.
• Good balance of strategic thinking and exaction.
• You will need to be an exceptional people manager.

Technical skills

• Technology / Application management
• Technology Thought Leadership and contribution to strategy.
• Project management skills
• Relevant business knowledge.
• Commercial Management and Negotiation.

KPA’s

• Portfolio management
• Project & programme delivery
• Innovation
• Stakeholder relations
• People & resources
• Support
• Budgeting

KPI’s

• Projects realise planned business value and benefits. Technology portfolio is available and maintained.
• High quality projects are delivered. All projects have approved business cases. Business derive maximum value from solutions.
• Business value is added through IT-enabled innovation and business is satisfied with the enablement.
• Delivery managers are actively engaged and partnering with BEMs and business stakeholders. BEMs and  Business stakeholders are satisfied with IT.
• Key delivery unit positions are filled and staff turnover is low.
• Support is withinSLA
• Costs of technology portfolio are efficient and within budget.

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