Head of Parts - EMT

SUMMARY:
Job Title: Head of Parts - EMT 
Location: Springs

Job Overview:
The Head of Parts – EMT is responsible for the strategic leadership, operational management, and commercial performance of the EMT parts business. The role is accountable for all parts-related activities including, but not limited to, sales and marketing of spare parts, parts procurement, inventory management, warehousing operations, supply chain optimization, branch and depot parts support, customer supply agreements, and parts business development. The incumbent will be responsible for driving sustainable revenue growth, maximizing parts availability, improving customer satisfaction, optimizing inventory investment, and ensuring the parts business contributes positively to the overall profitability and strategic objectives of the EMT division.

POSITION INFO:
Minimum Requirements: Matric \/ NQF 4 qualification. Minimum 10 years related experience in the relevant field. Advanced proficiency in Microsoft Office 365, particularly Excel, PowerPoint, Word, Outlook, and Teams. Proficient in ERP, inventory management and business intelligence\/reporting tools such as Power BI and SAP Analytics. Risk management and compliance awareness. KPI monitoring and performance management. Strategic planning and business development. Commercial and financial acumen. Key Responsibilities: Develop and implement the EMT parts business strategy aligned with the overall customer service and EMT business objectives. Identify, evaluate, and capitalize on new parts business opportunities and market potential. Develop and execute strategies to maximize parts sales revenue and profitability. Establish and maintain strong relationships with customers, suppliers, factories, and internal stakeholders. Develop, negotiate, implement, and manage customer supply agreements and parts contracts. Oversee parts procurement, warehousing, inventory control, and distribution activities. Develop and implement inventory management strategies to optimize stockholding and parts availability. Minimize obsolete, redundant, and excess inventory while maintaining agreed service levels. Ensure effective communication and collaboration between parts, service, sales, branches, depots and other business functions. Maintain and continuously improve parts operational processes and procedures. Meet regularly with customers, branches, dealers, and third-party stakeholders to strengthen relationships and identify business opportunities. Develop and implement parts marketing initiatives to increase market penetration and customer loyalty. Lead, mentor, develop, and manage the Parts team to ensure high performance and employee engagement. Establish clear objectives and performance expectations for direct reports. Identify organizational capability gaps and implement training and development plans. Monitor and drive achievement of parts excellence standards and audit requirements. Identify operational risks and implement corrective actions proactively. Email CVs to: