Head of Predictive Insights & Client Intelligence

Recruiter:

Network Recruitment

Job Ref:

NFP016552/HN

Date posted:

Sunday, January 25, 2026

Location:

Pretoria, South Africa

SUMMARY:

Head of Predictive Insights & Client Intelligence

Are you a visionary insights leader who can transform complex data into powerful, strategic narratives?
We’re looking for a Head of Predictive Insights & Client Intelligence—a senior leader who can elevate client advisory from traditional research delivery to AIâenhanced, predictive, insightâdriven strategy across Africa.
Join an insightsâdriven organisation that is reshaping how businesses engage with data, products, and intelligence. In this role, you will lead the evolution of Client Partners into futureâready advisors who combine human expertise with AIâpowered storytelling. You will partner closely with Data Science and Product leaders to drive productâled growth across sectors such as telco, banking, retail, and social impact.

Why Join?

Lead transformation at the intersection of insights, AI, data science, and strategy
Influence product-led growth across industryâdefining benchmarks
Work directly with senior executives in a fastâgrowing, impactâdriven environment

What’s in it for you?

The opportunity to architect the future of insights advisory in Africa—shaping talent, advanced products, and predictive value creation across a rapidly evolving data ecosystem.

POSITION INFO:

Key Responsibilities

Lead the evolution of Client Partners into AIâenabled strategic advisors through structured 120âday capability roadmaps
Orchestrate collaboration with Data Sciences to embed predictive models into client journeys and ROIâdriven storytelling
Drive Câsuite engagement, enhancing retention and expansion through continuous insight and sentiment monitoring
Align crossâfunctional roadmaps with Product and Data Science teams, converting multiâsource insights into compelling content
Establish KPIs, governance, and agile feedback loops to enable a highâperforming humanâAI hybrid advisory capability

Job Experience and Skills Required

Education

MBA or BSc in Business, Marketing, Insights, or a related field
Certifications in AI strategy, prompt engineering, or data storytelling are advantageous

Experience

12+ years in insights, consulting, strategy, or CX
5+ years in leadership roles driving productâled research and advisory
Proven success in African markets and AIâdriven transformation
Strong track record of Câsuite engagement and revenue growth

Skills

Hybrid leadership with the ability to coach teams in AI literacy, storytelling, and CRM orchestration
Experience working within matrix structures alongside Data Science and Tech teams
Deep understanding of ESOMAR ethics, predictive advisory techniques, and insight commercialisation

NonâNegotiables

Passion for transforming traditional research into techâenhanced strategic value
Ability to merge human intelligence with AIâpowered outputs to influence executive decisionâmaking

Apply now!

For more exciting Finance vacancies, please visit:
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I also specialise in recruiting:

Actuarial roles
Data Scientists / Analysts
Risk Analysts
Pricing Specialists
Machine Learning & AI Specialists
Quantitative Experts across Banking, Insurance & FinTech

If you have not heard from us within two weeks, please consider your application unsuccessful.

For more information, contact:

Heidi Joubert – Specialist Recruitment Consultant
Connect with me on LinkedIn:
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