Head of Product (CPT/UK) (18-Month Contract)

SUMMARY:
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POSITION INFO:
ENVIRONMENT: A leading UK-based Gaming, Leisure & Entertainment Group seeks the expertise of a highly driven Head of Product to fill an 18-month Fixed-term Contract role. You will define and lead the product strategy for the enterprise technology platforms that power business operations and enable exceptional customer experiences across our digital and land-based businesses. Unlike customer-facing Product roles, this position is responsible for the internal technology products that support colleagues, operations and regulatory obligations. You will also champion the adoption of a modern product-led operating model, embedding Agile Product Management practices. Applicants will need significant experience leading Product Management within a complex enterprise organisation and demonstrable experience transforming organisations from project-based delivery to a product-led operating model, embedding Agile Product Management practices and outcome-based decision making.    DUTIES: Product Strategy & Leadership - ·        Define and deliver the product strategy and roadmap for enterprise technology platforms aligned to business and technology objectives.  ·        Lead, develop and inspire a high-performing team of Product Managers, creating a culture of ownership, accountability and continuous improvement.  ·        Coach Product Managers and stakeholders in modern Product Management principles and product-led ways of working.   Product Transformation - ·        Lead the transition from project-based delivery to a product-led operating model across Technology.  ·        Embed best practice Product Management throughout the SDLC, including discovery, prioritisation, experimentation, roadmap management and value measurement.  ·        Champion Agile product practices and continuous delivery across cross-functional teams.   Value Delivery - ·        Lead multiple complex technology product portfolios, ensuring investment decisions are driven by measurable business outcomes rather than outputs.  ·        Establish and monitor OKRs, KPIs and product metrics to demonstrate value and inform prioritisation.  ·        Balance operational efficiency, technical sustainability, colleague experience and commercial priorities.   Stakeholder & Team Management - ·        Build strong partnerships across Engineering, Architecture, Delivery, Operations and Executive Leadership.  ·        Influence strategic decisions through evidence-based product thinking and commercial insight.  ·        Provide day-to-day leadership, performance management and mentoring, developing Product capability across the organisation.   REQUIREMENTS: ·        Significant experience leading Product Management within a complex enterprise organisation.  ·        Demonstrable experience transforming organisations from project-based delivery to a product-led operating model, embedding Agile Product Management practices and outcome-based decision making.  ·        Proven experience leading multiple complex technology platform products or enterprise systems.  ·        Experience managing products that primarily support internal business users and operational capabilities, rather than solely customer-facing products.  ·        Strong track record of delivering measurable business value through Product Management, using product metrics, OKRs and value-led prioritisation.  ·        Experience coaching Product Managers and influencing senior stakeholders to adopt modern Product Management practices.  ·        Strong understanding of enterprise technology platforms, systems integration and platform strategy.  ·        Experience within regulated industries such as Gambling, Financial Services, Retail, Hospitality, Leisure or Travel is advantageous. Leadership Competencies - ·        Transformational Product leader with a strategic and commercial mindset.  ·        Passionate about developing people and building high-performing teams.  ·        Strong coach, mentor and influencer who drives organisational change.  ·        Customer and value-focused, using data to inform decisions.  ·        Collaborative leader with the ability to build trusted relationships across Technology and the wider business.  ·        Resilient, adaptable and comfortable operating in complex environments.