Head of Quality

Recruiter:

TalentLink

Job Ref:

3696728971

Date posted:

Friday, March 25, 2022

Location:

Durban, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

The right candidate will have a hands-on approach while leading a team of 2 Quality Managers, 8 Team Managers, and +100 quality, compliance, and insight agents
Will also manage strategic client and operational relationships at a senior level
Must have the ability to implement change in a fast-paced and demanding environment
Oversee the delivery of blended people and technology solutions
Must have previous experience in a leadership role in a contact center environment
Working hours 9 am to 6 pm

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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