Head of Retail/FMCG

SUMMARY:
Are you a strategic thinker with a passion for service excellence and operational leadership? We’re seeking a dynamic professional to lead regional operations for a growing industrial services division. This is your opportunity to step into a senior role where your impact will be felt across Southern Africa, driving performance, developing high-impact teams, and unlocking new growth opportunities in a fast-paced, solutions-driven environment.

NB! Only candidates with proven freight forwarding industry experience will be considered for this role.

POSITION INFO:

About the Company

Role Overview

Key Responsibilities

• Drive new business acquisition in the Retail/FMCG sector.
• Generate leads, attend client meetings, prepare proposals, and deliver presentations.
• Develop and implement strategies to win and grow accounts, increasing market share.
• Negotiate rates with suppliers to secure competitive solutions.
• Draft and implement SOPs, SLAs, and client-specific procedures.
• Report weekly and monthly on sales progress.
• Maintain CRM records (Concerto) in line with company requirements.
• Build strong long-term client relationships, ensuring exceptional service.
• Stay abreast of industry trends, competitor activity, and evolving client needs.

Requirements

• Matric is essential.
• Minimum of 3 years’ proven sales record in clearing & forwarding.
• Previous sales training certification required.
• Strong understanding of the Retail/FMCG logistics sector.
• Ability to win new business and consistently achieve targets.
• Polished, professional presentation with excellent communication skills.

What’s in it for you?

• Opportunity to specialise in a high-growth Retail/FMCG portfolio.
• Work for a leading international logistics group with strong market positioning.
• Competitive remuneration package aligned to performance.
• Exposure to diverse global clients in a dynamic, fast-paced sector.