Hospital Manager

SUMMARY:
Reporting to the Cluster Hospital CEO, this is a critical role to lead high-performing teams in managing the hospital platform and executing the strategy to ensure the success and sustainability of the business for the benefit of all its stakeholders.

POSITION INFO:

Key Performance Areas include but not limited to:

• Drive key financial and quality metrics in line with the strategic imperatives of the business.
• Oversee the recruiting and marketing of new doctors in line with the hospital’s vision and strategic objectives.
• Collaborate with business to implement new ways of business and manage issues around the implementation, alignment, integration and leveraging of the technical implementation of new technology;
• Build & manage relationships with medical professionals & other key stakeholders to ensure growth and brand loyalty.
• Ensure quality customer service is aligned with the mission, vision and values of the Group;
• Ensure operational practices are aligned with the operating model of the organisation;
• Ensure adherence to ethical & clinical standards;
• Ensure uncompromising quality nursing care;
• Achieve financial targets that meet the growth agenda;
• Effective management of productivity and cost efficiency;
• Effective leadership and people management;
• Remain abreast of industry developments and identify and manage issues relating to the alignment, integration and leveraging of technologies;
• Oversee technology health of all applications and infrastructure;
• Proactively identify and resolve ongoing bottlenecks and obstacles and drive the quality of delivery to business and user adoption;
• Oversee vendor compliance and performance and take remedial action where necessary;
• Drive compliance to regulatory and legislative standards;
• Track and report on Key Risk Indicators for systems stability.

Post Requirements: (include but are not limited to)

Minimum Required Education:

• Relevant University Degree
• A post-graduate business qualification will be an advantage

Inherent Requirements:

• Minimum of 5 years’ experience in a leadership role with a track record of successfully delivering results and managing a team;
• Prior healthcare experience, in a management capacity, will be an advantage;
• Demonstrated ability of driving strategy and innovation in the business;
• Excellent stakeholder management skills with high levels of interpersonal agility.
• Well-developed business, commercial and financial acumen with strong budget management skills.
• Drives continuous improvement.
• Ability to Integrate across teams, processes and organisational layers;
• Requires parallel processing thinking (i.e. thinking on a number of levels simultaneously);
• Managing delivery at this level requires a strong capacity to lead change;
• Entrepreneurial mindset.
• Proven ability to manage operational business requirements to ensure systems, people and processes are optimised.