Hospitality Manager & Senior Guide

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH001192/ML

Date posted:

Friday, May 23, 2025

Location:

Greater Kruger, South Africa

Salary:

Monthly

SUMMARY:
Stunning Luxury Lodge is looking for a HOSPITALITY MANAGER/ SENIOR GUIDE COUPLE

POSITION INFO:
Set within a prestigious private reserve in the Greater Kruger area, this large luxury safari lodge with 25 rooms offers an exclusive blend of five-star comfort and immersive bush experiences. They are seeking a professional couple to fill the roles of Hospitality Manager and Senior Guide. The ideal candidates will have relevant qualifications and experience in high-end lodges, strong leadership and communication skills, and a passion for delivering exceptional guest service. The positions offer a competitive package, including accommodation, meals on duty, and a structured work cycle.

Hospitality Manager Requirements:

Diploma in Hospitality Management or Lodge Management
At least 3 to 5 years of working experience in a similar role
Must have good beverage knowledge
Must have strong administrative skills
Experience in purchasing, stock control and stock-taking advantageous
Valid Code 8 Driver's License
Must be computer literate, PAN knowledge would be beneficial
Must have excellent communication skills and be fluent in English
Must have strong leadership and mentoring skills
Must have a positive attitude, be self-motivated, confident and have good problem-solving skills
Must have a great passion for the Hospitality industry and guest experiences
Must have good attention to detail and be able to work under pressure
Must have good organisation and planning skills

Guide Requirements:

Valid RSA Driver’s License and PDP
FGASA NQF2 (min.), and NDT Registered
Valid First aid certificate
Valid ARH certificate and SAPS firearm competency
Full Trails
Previous experience in a Big Five reserve and 5-star lodge
Mature and responsible
Well-spoken
Well-groomed and presentable
Strong leadership capabilities
Positive attitude and approach towards team work
Hands on approach towards the guest experience
Ability to take initiative and problem solve
Excellent guest interaction skills
Passionate and pro-active towards personal growth and training

Package: Salary is negotiable (DOE), incl. Accommodation, All meals while on duty, Uniform and laundry service, 3 weeks on / 1 week off cycle, 15 Annual Leave Days, Pension Fund

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