Host Car Sales

NON-NEGOTIABLE REQUIREMENTS

• Grade 12 (Matric) or equivalent NQF4 qualification.

• Strong customer service and communication skills, with proven experience in a customer-service–driven environment.

• Proficiency in Microsoft Office and general computer navigation.

• A valid driver’s licence.

• Willingness to work overtime and weekends as required by the business.

Will also count highly in your favour if you have

• Previous experience in the automotive industry (dealership, car rental, or related environment).

• Familiarity with CRM or customer management systems.

• Sales experience, or experience with up-selling of products or services.

DUTIES WILL INCLUDE:

CLIENT ENGAGEMENT

• Warmly greet and welcome clients visiting the showroom.

• Provide a professional first point of contact for all walk-in customers.

• Ensure each client enjoys a smooth, efficient, and memorable buying journey.

• Maintain a welcoming, approachable, and informative presence at all times.

• Answer product-related queries in a clear and professional manner.

CRM MANAGEMENT AND NEEDS ANALYSIS

• Capture client information accurately using the CRM system.

• Conduct needs analyses to understand client requirements and assist in building tailored deals.

VEHICLE DEMONSTRATIONS

• Conduct engaging vehicle demonstrations.

UPSELLING OF ADD-ON PRODUCTS

• Promote and upsell additional products and services to enhance customer purchases.

TEAM COLLABORATION AND ADMINISTRATION

• Coordinate with the Admin Supervisor and Assistant to ensure client satisfaction.

• Keep CRM records updated and accurate after each customer interaction.