SUMMARY:
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POSITION INFO:
Who We Are
We are a premium residence that combines the comfort and service standards of a high-end hotel with a welcoming, supportive community. Our mission is to create a safe, well-managed and professional environment where residents can thrive.
Who We’re Looking For
We are looking for a Hotel Manager who demonstrates exceptional hospitality, professionalism and attention to detail. The ideal candidate will have a strong background in hotel or hospitality management and the ability to maintain a polished, high-standard living environment. You will be the “face” of the residence, ensuring every resident experiences a safe, clean and welcoming environment.
What You’ll Do
Resident Engagement and Support
- Serve as the first point of contact for all resident inquiries, concerns and requests
- Provide clear guidance on residence facilities, rules and services
- Foster a professional, approachable and supportive atmosphere
Operations and Inspections
- Conduct regular walk-throughs to ensure cleanliness, safety and proper maintenance
- Coordinate and follow up on maintenance with contractors or in-house teams
- Ensure communal areas are always tidy, functional and inviting
Cleanliness and Standards
- Oversee housekeeping operations and perform regular quality checks to maintain hotel-level standards
- Coordinate cleaning schedules and ensure compliance with hygiene and safety protocols
Administration and Reporting
- Maintain accurate records of resident issues, maintenance requests and inspections
- Provide daily or weekly reports to management on residence operations
- Support check-in, check-out and room inspection processes
What You Need
- Proven experience in hotel management, front-of-house, or hospitality leadership roles
- Previous experience in premium residential management is advantageous
- Strong administrative, organisational and reporting skills
- Familiarity with maintenance processes and building operations
- Flexibility to work occasional evenings and weekends as required
