Housekeeping Manager or Senior Housekeeping Supervisor

SUMMARY:
Position: Housekeeping Manager or Senior Housekeeping Supervisor (Available Immediately)
Location: Bantry Bay, Cape Town

Because every exceptional hotel stay begins with a room that feels immaculate, welcoming, and ready for the guest.
At The President Hotel, Housekeeping plays a vital role in the guest experience. In a high-volume hotel environment, maintaining exceptional standards across hundreds of rooms requires strong leadership, attention to detail, organisation, and a team that knows exactly what is expected of them.
As we continue our journey toward luxury, we’re looking for an experienced Housekeeping Manager or Senior Housekeeping Supervisor to join the team on a 6-month contract with immediate effect.
We need someone who understands the pace and standards of a busy 4-star or 5-star hotel, has experience working with a high volume of rooms, and can confidently lead and support a busy housekeeping operation.
Candidates must be available to start immediately.
If you are hands-on, highly organised, passionate about hotel cleanliness and presentation, and comfortable leading a large housekeeping team in a demanding environment, this opportunity could be for you.

POSITION INFO:
Minimum Requirements Matric Certificate (Grade 12) - Hospitality or Housekeeping qualification advantageous - Proven experience as a Housekeeping Manager, Assistant Housekeeping Manager, Executive Housekeeper, or Senior Housekeeping Supervisor - Strong working experience within a 4-star or 5-star hotel environment essential - Previous experience managing or supervising housekeeping operations in a high-volume hotel with a large number of rooms essential - Strong knowledge of hotel housekeeping standards, room inspections, cleaning procedures, and SOPs - Proven experience supervising and motivating housekeeping teams - Experience with staff rostering, daily room allocations, productivity, and operational planning - Strong attention to detail and the ability to maintain consistently high standards - Good computer literacy and administrative skills - Excellent communication, leadership, and problem-solving abilities - Ability to work under pressure in a fast-paced hotel environment - Ability to work shifts, weekends, and public holidays - Professional grooming and presentation - Must be available to start immediately - Must be available for the full 6-month contract period - CV must be fully updated prior to submission What You'll Be Doing Leading and supervising daily hotel housekeeping operations - Ensuring guest rooms, public areas, and back-of-house areas consistently meet hotel cleanliness and presentation standards - Managing housekeeping operations across a high volume of occupied and departing rooms - Conducting regular room inspections and ensuring rooms are released according to required standards - Allocating daily duties and monitoring room attendant productivity and performance - Coordinating room priorities, arrivals, departures, VIP rooms, and special guest requirements - Managing staff rosters, attendance, daily briefings, and operational requirements - Coaching, guiding, and supporting housekeeping team members to maintain consistent standards - Identifying maintenance issues and ensuring these are reported and followed up promptly - Monitoring linen, amenities, guest supplies, and housekeeping stock levels - Ensuring housekeeping SOPs, hygiene standards, health and safety requirements, and hotel procedures are followed - Handling guest-related housekeeping concerns professionally and efficiently - Working closely with Front Office, Maintenance, Laundry, and other hotel departments to ensure rooms are ready on time - Supporting management with housekeeping administration, reporting, and operational planning - Maintaining exceptional attention to detail while ensuring the department operates efficiently during high occupancy periods - Leading by example and supporting the team wherever needed to ensure a consistently exceptional guest experience