Human Resources Consultant

SUMMARY:
Human Resources Consultant

POSITION INFO:
Role: Human Resources Consultant Category: Insurance Location: Johannesburg Salary: Market-related Our client is the holding company for some of South Africa's leading financial services providers, with a diverse portfolio that includes short-term and long-term insurance, health insurance, and a personal finance comparison platform. They are industry pioneers with a hunger for excellence, bringing customer-focused innovation to the financial services space. You will join a dedicated team of diverse thinkers and doers who believe in leading through technology and pushing past limits. We are looking for an experienced and resilient HR Practitioner to partner operationally with business leaders. In this role, you will contribute to company objectives by providing line managers and employees with expert HR guidance while maintaining accountability for the effective delivery of HR services. Key Responsibilities: HR Frameworks & Tools: Draft and promote HR frameworks and programs in collaboration with centers of excellence to create an efficient, conflict-free workplace, ensuring compliance with internal policies and external legal requirements. Stakeholder Engagement: Understand business operational models to provide sound advice to all stakeholders. Collaborate with Centers of Expertise to create innovative, consultative HR solutions. HR Data Analytics: Gather, analyze, and interpret HR data to identify trends. Present accurate monthly reports and actionable insights to enhance employee engagement and business performance. Policy & Compliance Management: Advise management on administering HR policies and procedures. Interpret and apply all relevant Labour Relations Acts (LRA) to ensure statutory compliance, conduct audits, and investigate incidents. Employee Relations & Business Advice: Resolve complex queries from various business units, providing guidance on policies, procedures, and employee relations processes. Organisational & Personal Capability Building: Conduct training sessions based on specific business needs and motivate employees to learn and grow. Keep abreast of industry trends, external regulations, and best practices. Data Management: Accurately collate, protect, and maintain all HR data. Requirements: Grade 12 \/ SAQA Accredited Equivalent (Essential) HR-related qualification or currently studying towards one (Essential) Degree in Human Resources (Advantageous) 3+ years of experience as an HR practitioner with the ability to work unsupervised (Essential) Solid knowledge and experience in HR processes and the Labour Relations Act (LRA) (Essential) Strong background in HR Administration (Essential) Previous experience within a Call Centre environment (Advantageous) Proven ability in employee relations, policy implementation, data analysis, and project management. Exceptional verbal and written communication, presentation, and interpersonal skills. Strong commercial acumen with the ability to navigate complexity, manage conflict, and balance the needs of multiple stakeholders.