IT Asset Manager

SUMMARY:
Our client in JHB North seeking an experienced IT Asset Management Specialist to join their IT Operations team.

POSITION INFO:
Role Purpose This role is ideal for a detail-oriented professional with strong IT asset management, reporting, and compliance experience who enjoys working in a fast-paced corporate environment. Minimum Requirements Matric (Grade 12). Diploma in IT, Information Systems, Business or a related field. ITIL Foundation certification. IT Asset Management certification will be advantageous. 4-6 years' experience in IT Asset Management or a similar environment. Hands-on experience with ITAM platforms such as ServiceNow, SysAid, Reftab or similar. Strong working knowledge of Microsoft Intune and Microsoft Configuration Manager (SCCM). Advanced Microsoft Excel skills and experience with Power BI reporting. Experience with IT asset compliance, audits and lifecycle management. Understanding of financial accounting principles relating to IT Asset Management. Key Responsibilities Manage the complete lifecycle of IT assets, including allocation, renewals, replacements and disposals. Monitor and resolve asset exceptions such as missing devices, unknown assets and inactive agents. Ensure accurate allocation of IT assets to users, business units and cost centres. Perform regular reconciliations between IT asset management systems and physical assets. Maintain accurate asset records, including tagging, serial numbers and locations. Support internal and external IT asset audits. Manage asset-related service tickets using SysAid or a similar IT service management platform. Coordinate employee onboarding and offboarding, ensuring assets are issued and recovered efficiently. Arrange repairs, warranty claims and procurement of replacement equipment. Escalate non-compliant or inactive devices through Microsoft Intune. Produce regular asset compliance dashboards and management reports. Analyse asset data to identify trends, risks and opportunities for improvement