IT Business Analyst

SUMMARY:
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POSITION INFO:

The Business Analyst (BA) role is pivotal in driving continuous business growth and success through data-driven decision-making and strategic initiatives. BAs are responsible for analyzing and interpreting data, collaborating with stakeholders, and recommending technology solutions to address business needs.

REQUIREMENTS

Qualifications:
• Education: Qualification in Information Technology, Computer Science, Business Administration, or a related field is required.
• Certifications: Industry-recognized certifications like Certified Business Analyst Professional (CBAP) or similar are preferred but not mandatory.

Experience:
• Experience Level: A minimum of 2-5 years of relevant experience as a Business Analyst.
• Analytical Skills: Proficiency in data analysis, modeling, and interpretation.
• Database Proficiency: Strong knowledge of SQL and database management.
• Tools: Familiarity with relevant tools, such as Microsoft Excel, Power BI, or similar.
• Documentation: Proven experience in creating process documentation and reports.
• Methodologies: Familiarity with Agile methodologies is an advantage.

Personal Attributes:
• Interpersonal Skills: Exceptional interpersonal skills with the ability to work collaboratively in cross-functional teams.
• Analytical Mindset: Strong analytical thinking to solve complex business problems.
• Communication: Excellent written and verbal communication skills with a positive and proactive attitude.
• Time Management: Ability to deliver accurate work within required deadlines.
• Self-Motivation: Self-motivated and able to work independently and productively.
• Problem-Solving: Strong problem-solving and troubleshooting skills.
• Proactivity: Proactive and willing to take initiative.
• Solution-Focused: A focus on finding practical solutions to business challenges.
• Continuous Learning: Willingness to learn and adapt to new tools and applications.

Duties:

1. Stakeholder Collaboration: Collaborate with stakeholders across business units to gather requirements, develop analysis, and communicate findings effectively to operational, managerial, and executive teams.
2. Requirements Elicitation: Elicit, evaluate, and document business and technical requirements on an ongoing basis, ensuring clear documentation and delivery of requirements.
3. Documentation and Reporting: Author and update internal and external documentation, initiate and deliver requirements, and maintain detailed documentation records.
4. Data Analysis: Conduct daily data analytics to maximize operational efficiency and troubleshoot problems.
5. Relationship Building: Cultivate strong relationships with partners to optimize systems integration and respond to questions and concerns with well-researched recommendations.
6. Requirements Management: Drive awareness of requirements across business units and identify areas for process improvement through real-time data analysis.
7. Thought Leadership: Provide thought leadership in identifying technical solutions to improve business processes and enhance productivity.
8. Project Management: Develop and implement effective project management plans, ensuring transparent communication at all levels.
9. Quality Assurance: Perform thorough quality assurance at every stage of systems development.
10. User-Centric Approach: Determine and develop user requirements for systems in production, ensuring maximum usability and user satisfaction.