IT Business Analyst

Purpose of the role:

The Business Analyst is entrusted with accurately documenting requirements and acceptance criteria at multiple levels of detail, for a program of work or specific project. The Business Systems Analyst should have a strong attention to detail and is entrusted with accurately documenting requirements and acceptance criteria for projects.

Duties and Responsibilities:

Provide consultative expertise (Internal & External)

Ensure the enablement of a smooth transition and maintenance of the solution into production, working with internal team members and facilitating change requests with the broader team using a defined change management process.

Responsible for written requirements specifications from initial creation, through change management and solution delivery.

Work with Product Owner to Synthesize complex and sometimes contradictory information into concise, readable, unambiguous written requirements at multiple levels of detail across key supporting documents.

Provide input into the functional design of solution.

Ensuring that you are up to date and fully understand the workings of each module.

Utilize and provide recommendations regarding Business Systems Analyst best practices.

Serve and support the business as the functional point of contact for the solution during design and development, working through data and design questions/issues as they arise.

Work closely with the Quality Assurance on projects definition and execution of a test plan, which will include internal testing and user acceptance testing.

Synthesize complex and sometimes contradictory information into concise, readable, unambiguous written requirements at multiple levels of detail.

Accurately document requirements and acceptance criteria.

Develop and deliver cross-training and knowledge sharing.

Qualifications & Experience:

5+ years of experience with writing business and functional requirements

5 + years’ experience with writing detailed requirements specifications and user stories for solution delivery

5 + years’ experience as a business requirements analyst with full lifecycle software implementations

Must possess SQL skills.

Experience with test planning

Ability to identify and work with others to arrive at creative solutions that are not readily apparent and to turn unclear facts into logical patterns and concepts

Ability to thrive in a fast-paced environment

Experience working cross-functionally and with remote team members

Critical listening and thinking skills

Strong analytic skill

Strong attention to detail

Customer Service Focus

Strong communication skills (written and oral)

Skilled with Word, Excel, PowerPoint, and Visio.