IT Governance Specialist

SUMMARY:
Purpose of the Role:

• Reporting to the Head of Business Technology, the IT Governance Specialist is responsible for designing, implementing, and overseeing IT governance frameworks to ensure seamless alignment between IT strategies and business objectives. This role is essential for maintaining regulatory compliance, managing IT risks, and standardizing processes across the organization

POSITION INFO:
Key Responsibilities:

• Design and implement comprehensive IT governance frameworks aligned with industry standards
• Develop IT policies, procedures, and standards across the organisation
• Create governance metrics and key performance indicators (KPIs)
• Ensure alignment between IT strategy and business objectives
• Monitor compliance with IT-related regulations
• Conduct IT risk assessments and develop mitigation strategies
• Oversee IT audit activities and coordinate with internal/external auditors
• Manage IT compliance reporting and documentation
• Develop and monitor IT performance metrics and dashboards
• Conduct IT service level agreement (SLA) reviews and assessments
• Identify opportunities for IT process improvements and automation
• Standardise IT service delivery processes across business units
• Implement change management procedures for IT systems and processes
• Facilitate continuous improvement initiatives within IT operations
• Ensure proper documentation of IT processes and procedures
• Collaborate with business leaders to understand technology requirements

• Postgraduate degree in Information Technology, Computer Science, Business Administration, or related field

• Minimum 5-8 years of experience in IT governance or related fields
• Proven experience with IT governance frameworks
• Background in IT audit, compliance, or risk management
• Knowledge of enterprise architecture and IT service management
• Understanding of cybersecurity principles and data protection requirements
• Strong understanding of business processes and operations
• Understanding of regulatory requirements across different industries
• Ability to translate business requirements into IT governance controls
• Strategic thinking and business analysis capabilities
• Excellent written and verbal communication skills
• Strong facilitation and meeting management skills
• Influence and negotiation capabilities
• Successful implementation of IT governance frameworks
• Compliance with established IT policies and procedures
• Timely completion of governance initiatives and projects
• Effective management of IT risks and incidents