IT Helpdesk Administrator

Recruiter:

Elite Search

Job Ref:

JHB000895/DS

Date posted:

Monday, March 11, 2024

Location:

Johannesburg, South Africa

Salary:

18 000 Monthly

SUMMARY:
Role: IT Helpdesk Administrator
Location: Fourways (Office based role)

A leading IT Managed-Services company is looking for Helpdesk Coordinator to join their dynamic and friendly team. They are dedicated to providing best in industry IT support and are very client centric. Having been in business for over 30 years, they are well established and their clients include corporates such as FNB.

POSITION INFO:

Position Overview:
As an IT Helpdesk Coordinator, you will play a pivotal role in ensuring the smooth operation of their IT Helpdesk. Your responsibilities will include managing the Helpdesk which include the ticketing system, tracking tickets, client interaction, compiling reports and scheduling Technician visits to clients.

Qualifications:

Minimum of 2-3 years of experience in a similar role, in an IT support or help desk environment.
Strong communication skills and a high level of customer service orientation.
Proficiency in using help desk ticketing systems.
Excellent organizational and time management skills.
Ability to work effectively in a team and independently.
Energetic, proactive, and self-motivated and outgoing with a strong work ethic.

Why Apply?

Opportunity to work in a collaborative and innovative IT environment.
Career growth and development opportunities.
Be part of a company with a rich history of success in the IT industry.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

IT HELPDESK SUPPORT SPECIALIST
Location: Sandton
Salary: 480000
it helpdesk SUPPORT SPECIALIST - EE Candidates preferredSANDTONR 480 000 - R 520 000 CTC P/A DEPENDING ON EXPERIENCEOur client is looking for an experienced software support candidate to join the team. The ideal person must have a strong Office 365 background, advanced MS Word skills, and be able to quickly learn new software applications
4 days ago

Junior IT Support Technician
Location: Centurion
Salary: R7 500.00 Monthly
Our client in the Retail industry is looking for a Junior it Support technician to join their team in Centurion to assist the Senior it Support Technician.
3 days ago

JUNIOR DEVELOPER (EE)
Location: Randburg, Gauteng
Salary: 180K
Junior Developer (EE) RANDBURG salary R14K - R18K per month
1 day ago

Junior Developer
Location: Johannesburg
Salary: R16k - R18k p/m
The job function of a system application support role typically involves providing technical assistance and support related to software applications and systems used within an organization.
4 days ago

Group IT Manager
Location: Johannesburg
Salary: Monthly
Our client in the manufacturing industry is currently looking to employ Group it Manager based Johannesburg South. A wonderful career opportunity awaits you.Salary: R70 000 CTC monthly
10 days ago

IT Support Technician
Location: Pretoria
Salary:
12 days ago

Specialist: Technical Support
Location: Pretoria
Salary:
We are looking for a Specialist: Technical Support to provide desktop and technical support on hardware and software related issues within the organization. We have a permanent role in Menlyn.
13 days ago

IT MANAGER
Location: Midrand
Salary: Monthly
INFRASTRUCTURE TECHNOLOGY MANAGER (it) -Qualification in it -Olifantsfontein, (Midrand/Centurion area) Gauteng
17 days ago

Support Engineer - Cape Town / Johannesburg
Location: Johannesburg
Salary: Market related
A world-class identity platform provider using multi modal biometrics to enable individuals and businesses to interact conveniently and safely is looking for a Support Engineer.
17 days ago