SUMMARY:
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POSITION INFO:
IT MANAGER: BUSINESS (FASHION, BEAUTY AND HOME), IT PRODUCT SYSTEMS, CAPE TOWN
Introduction
To Partner the Fashion, Beauty and Home (FBH) business unit and effectively lead a diverse team that will provide and maintain solutions and systems that deliver business capabilities to produce measurable business value and competitive advantage. This is a permanent position based at the Head Office in Cape Town.
What will you do?
Partner with business to define the IT- BU roadmap and drive delivery of that roadmap
Build and nurture effective relationships with the FBH business counterparts and suppliers:
- Own the relationship with the business unit – actively manage the relationship and expectations to ensure customer satisfaction
Assure service delivery within business unit:
- Ensure that business service requirements are defined and actively managed
- Act as an escalation point for any service issues within business unit
- Provide input into IT strategy, technology direction and operating plan as well as setting aligned goals for subordinates to deliver these
- Provide input into IT investment (capex, opex, devex, human resources and skills development) relating to business initiatives (new applications and management of existing applications) and operating plans and ensure that projects and operating plans are delivered within approved budgets
- Integrate effectively with Technology Management to ensure the management of central and decentralised applications within business unit (including technology management, maintenance, and upgrades) to meet business objectives
- Lead a diverse, cross functional, (direct/ virtual) team to effectively deliver strategy and operating plans within time and on budget
- Work in an integrated way with the Technology COEs (Centre of Excellence), IT Portfolio, Quality Assurance, Enterprise Architecture, Business Process Analysis and Service Management competencies to provide optimal solutions to meet business requirements and enable new business capabilities.
- Identify and analyse business requirements for their IT impact (including benchmarking, feasibility, and assessment) and provide input into the prioritization process
- Provide optimal end-to-end IT solutions to meet business requirements and enable new business capabilities for the business unit:
- Identify optimal solutions to meet business requirements/ opportunities
- Acquire application software in line with commercial, architecture and technology guidelines to meet business requirements/ opportunities
- Ensure the effective development, testing and installation of solutions together with cross-functional applications and technology/ infrastructure competencies to meet business requirements and opportunities
- Driving IT delivery of programmes and projects (including business case) within time and on budget
- Lead Projects in business area and undertake quality assurance reviews of projects (including delivery of the business case)
- Create a culture of continuous improvement (root cause analysis, trend analysis, capacity, and performance)
- Identify IT and related business risks (Including resourcing) across areas of responsibility and develop strategies for risk management and mitigation in accordance with IT Governance
- Ensure Adherence to IT Policy, Procedures and Policies
Minimum requirements
- 3-year relevant IT or NQF aligned qualification
- 8 years relevant experience across multiple areas of IT
- Track record of delivery and managing relationships at different levels
- Technology / Application management / Thought Leadership and contribution to roadmaps
- Project/ Programme management
- Relevant Fashion, Beauty and Home business/retail knowledge
- Ability to lead and manage large teams including Service Providers/ Suppliers
- Commercial Management and Negotiation skills
- Communicating, reporting, and influencing
- Solutions focused and systemic thinker
- Ability to plan and prioritise
- Current technical and technology knowhow
- Knowledge of Client IT landscape
- Show the appropriate Leadership behaviours underpinned by the Client Values
Additional Criteria
- Responsive to external influences (positive or negative) on the organisation.
- Understands what is commercially achievable and makes sound business decisions.
- Supports the development of business acumen of team through knowledge sharing and upskilling.
- Maintains advanced knowledge of business operations and organisational metrics and trends.
- Factors in retail models and levers in building an effective IT landscape.
- Develops retail acumen of team through knowledge sharing and upskilling.
- Maintains advanced knowledge of key industry metrics and trends.
- Benchmarks the competition and other relevant comparison groups.
- Makes sound technical decisions based on understanding of what is commercially achievable within technological constraints.
- Evaluates the applicability of solutions with the ability to challenge and qualify its suitability for the business.
- Leverages research on technology-related concepts, trends, and best practices to provide guidance on IT roadmap.
- Set technical policies and procedures to support IT stability and success aligned to evolving technologies and methodologies.
- Effectively applies substantial in-depth analysis to determine and meet requirements
- Quickly identifies key issues, stakeholders and viewpoints in a complex situation or problem
- Finds ways to condense large amounts of information into a useful form
- Anticipates the consequences of situations and proactively works to overcome potential obstacles
- Asks perceptive, probing questions to get to the heart of the matter
- Plans and ensures implementation of activities/projects identified in business strategy
- Maintains a keen awareness of the interrelationships among various components of large-scale activities/projects
- Allocates time and resources as required when faced with multiple demands and competing priorities
- Considers the financial implications before finalising activity/project plans
- Actively monitors resource allocation and utilisation and adjusts as necessary
- Aware of their influence in creating an effective culture of leading people
- Supports and energises people, facilitating optimised performance, growth, and development
- Ensures the progress of the team toward the accomplishment of performance expectations while managing deviations
- Defines roles and responsibilities and sets measurable and achievable performance expectations for the team
- Demonstrates effective people leadership skills when working across teams
- Seeks and influences new relationships outside own unit and identifies new collaborative partnerships that better position programmes and services.
- Shares information with colleagues and partners about industry trends and business opportunities.
- Coaches’ others on how to develop proposals and work plans for effective partnership arrangements.
- Establishes connections that help facilitate the accomplishment of broader organisational objectives.
- Actively listens, interprets, and presents messages in different ways to enhance understanding.
- Appropriately adapts the message, style, and tone of communication to accommodate a variety of audiences.
- Reviews presentations to ensure effective use of tools and techniques and provides recommendations.
- Prepares a wide variety of complex reports and documents using diverse sources.
- Confidently addresses groups of people, adapting style as appropriate for different audiences.
- Anticipates change by keeping up to date on current research and trends affecting one’s own field
- Reviews, evaluates, and disseminates information regarding key methodologies, best practices, and tools to support a future landscape
- Continually searches for ways to adapt and improve through change
- Consciously models appropriate adaptions and encourages it in others
- Devises action plans for adapting to change
- Systematically analyses and shares the learning/ knowledge gained from change
- Redirects own or own team’s efforts in response to changed circumstances to ensure effective problem solving
Recruitment Note:
Communication will only be with shortlisted candidates: jino.swart@isilumko.co.za
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To Isilumko keeping your personal information confidential.
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