IT Operations Manager

 

Recruiter:

Headhunters

Job Ref:

1461278010

Date posted:

Tuesday, May 3, 2022

Location:

Port Elizabeth, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

Our client in the Research Industry / Sector, has a position available in their organization for an IT Operations Manager, based in Port Elizabeth / Gqeberha.

The IT Operations Manager is responsible for managing IT governance, data protection, system security, storage management, hardware infrastructure, project management and the day-to-day management of the IT Operations team.

An awesome opportunity awaits!

 

Requirements:

  • Information Technology or Information Systems Degree.
  • 5-10 Years managerial experience in an IT Operations environment.
  • Passionate – inspires and motivates others to achieve their best.
  • Innovative – constantly aware of changes, spotting them early and responding to them proactively.
  • Service Driven.
  • Collaborative and Respectful.
  • Great Communication Skills.
  • Great Coaching Skills.
  • Numerical Accuracy.
  • Analytically Driven.

 

Responsibilities:

  • IT Governance:
    • Engage in identifying, preparing, and executing business goals with senior management
  • Data Protection:
    • International data protection compliance.
    • Ensure data is handled, transferred, and processed according to legal and company guidelines.
  • Network infrastructure:
    • Maintain and optimize local and cloud-based company networks and servers.
  • Security:
    • Responsible for device and password management.
    • Oversee data backup and system security operations (e.g., user authorization, firewalls).
    • Storage management.
  • Hardware Infrastructure:
    • Manage installations, upgrades, and configurations of hardware.
  • Technical Management:
    • Jira Administration.
    • Assess system performance and recommend improvements.
    • Resolve operational issues escalated to IT management.
    • Provide support and guidance to stakeholders via JIRA help desk.
  • IT Costs Management:
    • Manage budgets and expenditure of relevant IT cost areas.
    • Manage contracts with vendors (e.g., development platforms, telecommunication companies, password managers) and software licenses.
  • IT policies and procedures:
    • Develop and maintain best practice IT policies and procedures.
  • Team Management:
    • Manage a small team of Solutions Architects and Technicians.
    • Represent IT at IT Steering Committee Meetings.

 

If you are not contacted within two weeks of applying, please consider your application unsuccessful.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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