IT Project Manager

SUMMARY:
We’re looking for a driven Project Manager to lead the end-to-end delivery of high-impact technology initiatives. This role turns strategy into execution—delivering projects on time, within scope, and on budget while maintaining high quality standards. You’ll own project planning, scheduling, roadmaps, and budget management, coordinating cross-functional teams, managing risks and dependencies, and removing obstacles to keep delivery moving.

POSITION INFO:
Key Responsibilities:

• Develop, maintain, and monitor detailed project plans, timelines, schedules, and delivery roadmaps.
• Oversee project budgets, including cost forecasting, financial projections, and tracking actuals against approved plans.
• Control and manage project scope, ensuring adherence to agreed requirements and supporting formal change management processes.
• Plan, coordinate, and optimise human and technical resources, including workload distribution and capacity planning.
• Identify, monitor, and escalate project risks, issues, and dependencies, implementing effective mitigation strategies.
• Act as the primary facilitator and Scrum Master for all Agile ceremonies and team engagements.
• Champion and enforce Agile (Scrum and Kanban) principles, standards, and best practices.
• Coach and support teams in Agile adoption, maturity, and continuous improvement initiatives.
• Proactively identify and remove impediments, blockers, and bottlenecks to enable efficient team delivery.
• Serve as the central point of contact for project teams and key business stakeholders.
• Facilitate stakeholder and user engagement sessions, provide clear status reporting, and drive alignment and decision-making.
• Provide strong leadership, direction, and motivation to ensure high-performing project teams.
• Promote a collaborative, empowered, and self-organising team culture.
• Partner with QA teams to implement comprehensive testing strategies and ensure quality assurance standards are met.
• Act as a delivery “flight controller”, monitoring execution, scheduling activities, tracking progress, and optimising resource utilisation.
• Apply professional judgement by assessing situations against established frameworks and executing work in line with defined processes.
• Manage a portfolio of key internal stakeholders as an accounts executive, analysing needs, resolving delivery challenges, and ensuring service excellence.

• Diploma or Degree in Information Technology, Computer Science, or Business Administration
• Project Management Professional (PMP) Certification
• Certified ScrumMaster (CSM) or equivalent Agile certification
• 5-7 years of dedicated experience in IT project management
• Proven experience managing software development projects using Agile/Scrum methodologies
• Demonstrable experience managing technology infrastructure or service desk projects (e.g., Waterfall or hybrid)
• Strong experience in project financial management, including budgeting, forecasting, and cost control
• Experience working within or in alignment with a corporate Project Management Office (PMO)
• Expert knowledge of both Agile (Scrum and Kanban) and traditional (Waterfall) project management frameworks
• Strong understanding of PMO principles and frameworks (e.g., PMBOK)
• Proficiency in project management software (e.g., Jira and MS Project)
• Experience in managing projects using Azure DevOps for tracking, reporting, and collaboration
• Experience in configuring and optimizing Azure DevOps boards, pipelines, and dashboards
• Knowledge of formal processes for identifying, assessing, and mitigating project risks
• Understanding of techniques for managing stakeholder expectations and communication planning
• Strong understanding of the Software Development Lifecycle (SDLC)
• Familiarity with IT infrastructure and IT Service Management (ITSM) concepts

• Software Developers
• Mobile Developers
• Business and Systems Analysts
• BI and SQL Experts