IT SUPPORT CO-ORDINATOR / LEVEL 1 (ROSEBANK, JOHANNESBURG)

Recruiter:

MPRTC

Job Ref:

NEL012369/AL

Date posted:

Monday, September 29, 2025

Location:

Johannesburg, South Africa

SUMMARY:
A well-established IT company is looking for a proactive and well-organised IT Support Co-Ordinator to join their team. This role focuses on managing support tickets, coordinating communication between clients and engineers, and providing first-line technical assistance. It’s ideal for someone with strong technical knowledge, excellent communication skills, and the ability to thrive in a fast-paced environment.

POSITION INFO:
Requirements

Level 1 IT qualification, IT diploma, or relevant certifications.
Industry certifications such as A+, N+, MCSA, MCSE, CCENT, CCNA (advantageous).
Minimum 2 years’ experience in an IT support role.
Experience with helpdesk/ticketing systems.
Knowledge of Microsoft 365, basic networking, and remote support tools.
Strong customer service orientation with the ability to handle challenging interactions professionally.
Excellent verbal and written communication skills.
Strong organisational and problem-solving skills with effective prioritisation.
Willingness to learn and adapt to new technologies.
Own reliable transport (Johannesburg-based role).

By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.

Similar jobs you might be interested in:

Dealer Development and Marketing Co-Ordinator Isando
Location: Isando
Salary:
Dealer Development and Marketing co-ordinatorIsando
17 days ago

IT SUPPORT CO-ORDINATOR / LEVEL 1 (ROSEBANK, JOHANNESBURG)
Location: Johannesburg
Salary:
A well-established IT company is looking for a proactive and well-organised IT Support co-ordinator to join their team. This role focuses on managing support tickets, coordinating communication between clients and engineers, and providing first-line technical assistance. It’s ideal for someone with strong technical knowledge, excellent communication skills, and the ability to thrive in a fas...
20 days ago

IT Audit Specialist
Location: Johannesburg
Salary: 1100000 Annually
Are you an experienced IT Audit Specialist with a passion for data analytics?
Today

Account Manager
Location: Johannesburg
Salary:
An established company based in Linbro Park, JHB, specialising in the installation and support of business solutions across niche markets, is seeking a proactive and detail-oriented Account Manager.Interested candidates must be willing to submit a short introduction video of themselves as part of the application process.
2 days ago

Technical Field Specialist
Location: Johannesburg
Salary:
#SHIFTINTOHIGHCAREER by joining a well known Crop Sprayer brand that seeks the expertise of a technical Field Specialist
2 days ago

Senior Electrical Engineer
Location: Johannesburg
Salary:
Our client is a leader in renewable energy solutions, delivering innovative solar power projects that drive a sustainable future. Their team is passionate about clean energy, technical excellence, and making a real impact on communities and the environment.
2 days ago

Delphi Developer
Location: Johannesburg
Salary: 450 Hourly
Are you an experienced Delphi Developer ready to take ownership of innovative, high-impact projects? Join a fast-growing tech consultancy delivering world-class trading and business systems across Africa and the Middle East!
2 days ago

Draughtsman
Location: Alberton
Salary: Market Related Monthly
If you're passionate about precision, detail-oriented, and thrive in a technical environment, this opportunity is for you!Our client, a leader in the Steel Engineering sector, is seeking a skilled Draughtsman to join their dynamic and driven team in Alberton
2 days ago

Software Developers x2
Location: Menlyn
Salary: 55 000 Monthly
Software Developer (x2)Remote (going into the office when needed) R55 000 basic + Benefits (Depending on experience and qualifications)
2 days ago

Mechanical Design Draughtsman
Location: Johannesburg
Salary:
A company involved in the design, manufacture, and installation of Trackless Mining machinery is urgently seeking a Mechanical Design Draughtsman in Alberton. National Diploma (Mechanical) with 3 years of relevant working experience in heavy engineering or mining equipment.
2 days ago