IT Security Engineer

Recruiter:

Telebest

Job Ref:

CTO000417/Candi

Date posted:

Friday, January 7, 2022

Location:

Capetown, South Africa

JOB SUMMARY:
Security Engineer - Fixed Term Contract
Salary - Market Related
Based in Cape Town

The Security Engineer will Primarily be responsible for 2nd-line support and service delivery management. The role will require the person to be based full-time on site at the client
premises and perform the information security tasks and duties as defined by the client from time-to-time.

JOB DESCRIPTION:

Requirements:

A formal academic and/or recognized advanced industry qualification in Cyber Security and/or Information Systems
Experience in Next Generation Networking and Firewall technologies
Cybersecurity certifications
CISM, CISSP certifications (advantageous)
ITIL certification (advantageous)
Excellent knowledge of Security management, Network security, and Endpoint security
Verifiable experience and expertise with various network security technologies
Proven experience in identifying, analyzing and resolving information security incidents and problems
At least 5 years of general information security background and experience
Leadership skills and Teamwork experience essential
KEY JOB OUTPUTS
2nd-line support, service assurance and service fulfilment responsibilities
Execution of installations and other assignments
Produce and use reports
Proposal and report writing, and general project documentation development
Take ownership of relevant technologies according to domain or specialization.
Teamwork and collaboration with Security peers and management
Providing professional telephonic and onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems
Thorough pre-emptive service incident and resolution activities, this role will restore service to clients by managing incidents and seeing them through to an effective resolution
Ensure all requests, process events and resolution incidents result in zero missed SLA conditions.
Managing incidents of high complexity, conducting advanced and complicated
tasks, and providing resolution to a diverse range of complex problems
Using considerable judgement and independent analysis within defined policies and practices.
Manages configuration items (CIs) and related information.
Investigates and implements tools, techniques, and processes for managing CIs and verifies that related information is complete, current, and accurate
Maintains secure configuration, applying and maintaining tools, techniques, and processes to identify, track, log and maintain accurate, complete, and current information
Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures.
Applies techniques to control the demand upon a particular resource or service
Uses available tools & platforms to investigate and diagnose problems, collect
performance statistics, and create reports, working with users, other staff and suppliers as appropriate
Prioritizes and diagnoses incidents according to agreed procedures
Investigates causes of incidents and seeks resolution.
Escalates unresolved incidents. stakeholder interests
Reliable and able to produce a high quality of work

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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