IT Security Engineer

 

Recruiter:

Telebest

Job Ref:

CTO000417/Candi

Date posted:

Friday, January 7, 2022

Location:

Capetown, South Africa


JOB SUMMARY:
Security Engineer - Fixed Term Contract
Salary - Market Related
Based in Cape Town

The Security Engineer will Primarily be responsible for 2nd-line support and service delivery management.  The role will require the person to be based full-time on site at the client
premises and perform the information security tasks and duties as defined by the client from time-to-time.

JOB DESCRIPTION:

Requirements:

  • A formal academic and/or recognized advanced industry qualification in Cyber Security and/or Information Systems
  • Experience in Next Generation Networking and Firewall technologies
  • Cybersecurity certifications
  • CISM, CISSP certifications (advantageous)
  • ITIL certification (advantageous)
  • Excellent knowledge of Security management, Network security, and Endpoint security
  • Verifiable experience and expertise with various network security technologies
  • Proven experience in identifying, analyzing and resolving information security incidents and problems
  • At least 5 years of general information security background and experience
  • Leadership skills and Teamwork experience essential
  • KEY JOB OUTPUTS
  • 2nd-line support, service assurance and service fulfilment responsibilities
  • Execution of installations and other assignments
  • Produce and use reports
  • Proposal and report writing, and general project documentation development
  • Take ownership of relevant technologies according to domain or specialization.
  • Teamwork and collaboration with Security peers and management
  • Providing professional telephonic and onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems
  • Thorough pre-emptive service incident and resolution activities, this role will restore service to clients by managing incidents and seeing them through to an effective resolution
  • Ensure all requests, process events and resolution incidents result in zero missed SLA conditions.
  • Managing incidents of high complexity, conducting advanced and complicated
  • tasks, and providing resolution to a diverse range of complex problems
  • Using considerable judgement and independent analysis within defined policies and practices.
  • Manages configuration items (CIs) and related information.
  • Investigates and implements tools, techniques, and processes for managing CIs and verifies that related information is complete, current, and accurate
  • Maintains secure configuration, applying and maintaining tools, techniques, and processes to identify, track, log and maintain accurate, complete, and current information
  • Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures.
  • Applies techniques to control the demand upon a particular resource or service
  • Uses available tools & platforms to investigate and diagnose problems, collect
  • performance statistics, and create reports, working with users, other staff and suppliers as appropriate
  • Prioritizes and diagnoses incidents according to agreed procedures
  • Investigates causes of incidents and seeks resolution.
  • Escalates unresolved incidents. stakeholder interests
  • Reliable and able to produce a high quality of work

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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