Lead Microsoft 365 Engineer

SUMMARY:
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POSITION INFO:

We are looking for an experienced Microsoft 365 Solutions Architect to take ownership of the design, delivery, and ongoing optimisation of enterprise Microsoft 365 solutions. This role will act as a key technical authority, shaping how the organisation leverages the Microsoft 365 ecosystem to drive business value and enhance collaboration.

The successful candidate needs to be an expert across core Microsoft 365 services, including Microsoft Teams, SharePoint Online, Exchange Online, Microsoft Power Platform, and Microsoft Entra ID. 

What you'll do:

Architectural Design:
•Design scalable, secure, and efficient Microsoft 365 solutions that align with organisational needs and strategic goals.
•Create comprehensive architectural blueprints, roadmaps, and documentation for Microsoft 365 implementations.
•Implementation and Integration:
•Oversee the deployment and migration of Microsoft 365 services, ensuring seamless integration with existing systems.
•Configure and optimise Microsoft 365 services such as Teams, SharePoint Online, OneDrive, Exchange Online, and Power Platform.

Implementation and Integration:
•Oversee the deployment and migration of Microsoft 365 services, ensuring seamless integration with existing systems.
•Configure and optimise Microsoft 365 services such as Teams, SharePoint Online, OneDrive, Exchange Online, and Power Platform.

Technical Leadership:
•Serve as a primary technical authority for Microsoft 365 projects, providing guidance to project teams, stakeholders, and IT staff.

•Collaborate with IT teams to ensure alignment of Microsoft 365 solutions with security, compliance, and governance requireme

Solution Development:
•Develop custom solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI) to address unique business requirements including:
?Auto-triage and routing (classification, prioritization, assignment)
?Self-healing and remediation runbooks
?Chat-based support flows and guided troubleshooting
?Knowledge capture and article drafting workflows
•Leverage APIs and third-party tools to enhance Microsoft 365 capabilities.

Governance and Compliance:
•Define and implement governance policies for Microsoft 365 services to ensure security, compliance, and best practices adherence.
•Manage tenant configurations, including security policies and conditional access through Entra ID.

Training and Support:
•Provide technical training and mentorship to IT staff and end-users.
•Offer post-implementation support and troubleshooting for Microsoft 365 solutions.
•Create and maintain clear documentation, runbooks, and knowledge base articles.

Qualifications
Required qualifications
Microsoft Certifications such as but not limited to:-
•Microsoft Certified: Enterprise Administrator Expert
•Microsoft Certified: Security, Compliance, and Identity Fundamentals
•Microsoft Certified: Power Platform Solution Architect Expert

Optional qualifications
•Microsoft Certified: Azure Security Engineer
•Microsoft Certified: Azure Administrator Associate
•Microsoft Certified: Endpoint Administrator Associate
•Microsoft Certified: Teams Administrator Associate

Your expertise: 
•10+ years of overall experience in IT, with a strong focus on M365 enterprise infrastructure, cloud technologies, or software development.
•4-6 years of in depth hands-on experience with Microsoft 365 technologies, including design, deployment, and administration of services like Teams, SharePoint Online, Exchange Online, Power Platform and Entra ID.
•2+ years of experience in an architecture or leadership role, where the individual has been responsible for designing solutions or automations, creating roadmaps, and guiding cross-functional teams.

Experience preferred
•3+ years proven track record of operating within the Financial Services industry.
•Apple macOS endpoint configuration and support experience
•Involvement in M&A projects (tenant migrations etc).
•Familiarity with third-party tools and solutions within the Microsoft 365 ecosystem.
•Proficiency in scripting and automation using PowerShell or similar tools.
•Strong understanding of Microsoft 365 security, compliance, and governance features.
•Supporting a multinational workforce, in all time zones.