IT Support Technician

Recruiter:

Network Recruitment

Job Ref:

ITE007607/EVA

Date posted:

Sunday, April 19, 2026

Location:

Johannesburg, South Africa

SUMMARY:
Be the Hero Behind the Screens!

Our client, an authorised financial services provider, is looking for a hands-on IT Support Technician who is ready to deliver top-notch first and second-line support to our end-users. If you are proactive, customer-focused, and love troubleshooting, this is your chance to shine.

POSITION INFO:
Key duties and responsibilities.

Be the go-to person for hardware, software, and network issues.
Diagnose and resolve incidents quickly, escalating when needed.
Keep tickets updated, documented, and closed efficiently.
Configure, deploy, and maintain laptops, desktops, and mobile devices.
Ensure devices are secure, compliant, and performing at their best.
Communicate clearly with users, keeping them informed every step of the way.
Assist with onboarding/offboarding and basic infrastructure support.

Essential Requirements and Skills

2–4 years’ IT support experience.
Strong troubleshooting skills in Windows environments.
Microsoft 365 expertise and familiarity with business apps.
Experience with ticketing systems (ManageEngine, ServiceNow, Zendesk, etc.).
Basic networking knowledge (TCP/IP, DNS, DHCP).
Exposure to endpoint management tools, Active Directory/Azure AD (advantageous).

Key Traits

Problem-solver with attention to detail.
Excellent communicator with a customer-first mindset.
Able to juggle multiple tasks under pressure.
Accountable, adaptable, and eager to learn.

What success in this role means

Support requests handled quickly and efficiently.
Users feel supported with clear communication.
Issues resolved effectively with minimal repeats.
Devices stay stable, secure, and functional.

If you thrive on solving problems and making technology work seamlessly, then this role is for you.
Apply now!

For more IT jobs, please visit
I also specialise in recruiting in the following:
Software Development
Data Engineer
Data Analyst
Infrastructure
Architecture
... and more!

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information contact:
Evandria Rademeyer
Researcher

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