IT Technician

Recruiter:

Network Recruitment

Job Ref:

BIT005203/RM

Date posted:

Friday, November 21, 2025

Location:

Johannesburg, South Africa

SUMMARY:
Our client is looking for a hands-on IT Technician to join their growing team and help maintain a secure, efficient, and reliable IT environment.

POSITION INFO:
Key Responsibilities:

Provide first- and second-line technical support to employees (hardware, software, network, and systems)
Troubleshoot issues related to laptops/desktops, printers, mobile devices, and peripherals
Assist with user account setup, password resets, and access management (Active Directory / Azure AD)
Support the installation, configuration, and maintenance of operating systems and business applications
Maintain and monitor network connectivity, Wi-Fi performance, and basic server health
Log, track, and resolve support tickets within SLA timelines
Assist with IT onboarding/offboarding processes
Support routine maintenance tasks such as patching, backups, and security updates
Help with inventory management of IT assets and equipment

Job Experience and Key Requirements:

1–3 years of IT support or helpdesk experience
Strong troubleshooting skills across Windows (and/or Mac OS/Linux) environments
Knowledge of Active Directory, Azure AD, and Office 365
Basic understanding of networking (TCP/IP, DNS, DHCP, and Wi-Fi)
Experience with ticketing systems (Jira, Freshdesk, ServiceNow, etc.)
Familiarity with antivirus, security tools, and endpoint management
Excellent communication and customer service skills
Ability to work independently and within a team
IT Certifications (A+, N+, MCSA, and Azure Fundamentals) are a plus
Collaborate with the IT team to improve processes and enhance system reliability

For more exciting IT vacancies, visit: />
We also specialise in recruiting for:

Software Developers (Back-End, Front-End, Full Stack)
Mobile Developers
Business & Systems Analysts
Data Scientists & Data Analysts
Big Data Professionals
Cloud Experts
Cybersecurity Specialists

If you have not received feedback within two weeks, please consider your application unsuccessful. Your profile will remain in our database for future opportunities.

For more information, contact:
Rethabile Moloi
Recruitment Researcher

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