IT Technician

Recruiter:

Dante Personnel

Job Ref:

CEN000473/CB1-C

Date posted:

Monday, January 19, 2026

Location:

Midrand, South Africa

Salary:

20000 Monthly

SUMMARY:
An IT Services company based in Midrand is looking for a Customer Experience Consultant (Helpdesk Consultant) to join their team

The successful candidate's main responsibility will be to provide technical and service support to clients. The successful candidate will be handling and troubleshooting incoming and outgoing calls as well as tickets related to customer services.

POSITION INFO:
Minimum requirements:

Matric required
CCNA, MikroTik Certified Network Associate, or JNCIA qualification highly beneficial
Experience troubleshooting connectivity issues, voice services, security services and cloud services is required
2+ Years experience in a similar role required (non-negotiable)
Knowledge of networking equipment such as Cisco, Yealink or MikroTik required
Must have experience working with CRM Tools and ticketing systems
Must reside in or around Midrand
Position is fully office based

Consultant: Carmen Bosch - Dante Personnel Centurion
Apply via our website

If you do not hear from us within 5 days, please accept that your application was unsuccessful

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