ITALIAN CUSTOMER SERVICE & SALES REPRESENTATIVE

Recruiter:

SimGlobal Group (Pty) Ltd

Job Ref:

IT01

Date posted:

Sunday, December 4, 2022

Location:

CapeTown, South Africa

Salary:

R190000

JOB SUMMARY:
FLUENT ITALIAN

JOB DESCRIPTION:

Brief CSSR Job description

• Work for a prestigious airline brand on various work streams
• Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Italian & English languages
• Work on airline reservations systems & handle voice calls in English & Italian including written correspondence.
• Fully paid product and systems training provided.
• Daily interactions with international passengers with queries and compliments
• Required to meet specific key performance indicators and meet expected client service levels.
• Demanding and time-sensitive call centre environment

Requirements
• Native level fluency in Italian language: Verbal & Written skills essential (Advanced
level may be considered)
• Located in South Africa preferrable
• Permanent residence permit/ South African ID holders only
• Excellent Computer literacy & technical skills
• No criminal record.
• Flexibility to work shifts
• Previous customer service experience preferred

Employment terms and conditions
1. Remuneration: R190 000 CTC per annum
2. Full time, Permanent contract: 40 hours per week at 8-9 hours shifts per day
3. Rotational shifts Mondays – Fridays includes rotational public holidays as
operationally required. Working hours may be subject to change depending on client requirements.
4. Training: 7 weeks (Fully Paid).
5. Probation period: 4 months
6. Health insurance benefit (Paid for by the Company)
7. Office-based,Remote position available after probationary period.
- Own home Fibre internet line & UPS solution required for work from home option.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

European Speaking Car Rental Agent (Cape Town)
Location: Cape Town
Salary: R 10 000 Monthly
European Speaking Rental AgentWestern Cape, Cape Town, Northern SuburbsR10 000 + Commission + Benefit
Today

Nail Technician
Location: Cape Town
Salary:
-Performs professional, customer-oriented manicure and pedicure services in accordance with company protocols-Delivers the highest standards of service to all guests within the SPA facilities-Actively promotes SPA services, packages and the SPA facilities-Accurately and efficiently schedules guest appointments and consultations-Maintains the standards and visual presentation of the salon work stat...
8 days ago

Massage Therapist
Location: Cape Town
Salary:
-Performs professional and customer-oriented massage services in accordance with Company protocols-Delivers the highest standards of service to all guests within the SPA facilities-Actively promotes SPA services, packages and the SPA facilities-Accurately and efficiently schedules guest appointments and consultations-Maintains the standards and visual presentation of the treatment rooms and SPA fa...
8 days ago

Hairdresser
Location: Cape Town
Salary:
-Performs professional, customer-oriented hair and barbering services in accordance with company protocols-Delivers the highest standards of service to all guests within the SPA facilities-Actively promotes SPA services, packages and the SPA facilities;-Accurately and efficiently schedules guest appointments and consultations-Maintains the standards and visual presentation of the salon work statio...
8 days ago

Beauty Therapist
Location: Cape Town
Salary:
-Performs professional and customer-oriented facial, body and beauty services in accordance with Companyprotocols;-Delivers the highest standards of service to all guests within the SPA facilities-Actively promotes SPA services, packages and the SPA facilities-Accurately and efficiently schedules guest appointments and consultations;-Maintains the standards and visual presentation of the treatment...
8 days ago

Future Cruise Consultant
Location: Cape Town
Salary:
Recruiting for an onboard ambassador for the MSC Voyagers Club loyalty program. You will play an instrumental role in servicing the program needs of our most loyal guests whilst continuously striving to exceed hospitality industry standards and ensuring Total Guest Satisfaction.
8 days ago

Shore Excursion Associate
Location: Cape Town
Salary:
MSC Cruises is looking for an vibrant Shore Excursion Staff member who is passionate about travel and guest service to join our ships!
8 days ago

Data Specialist: IT
Location: Somerset West, Western Cape
Salary: R 20 000 to R 24 000 per month
Data Specialist: IT
Today

Warehouse Manager
Location: Capetown
Salary: R35 000-R45 000
SMAD17052024-2
Today

Junior Key Accounts / Technical Specialist - Food Manufacturing - Western Cape
Location: Cape Town
Salary: Monthly
A well-known supplier of food ingredients supplying the food manufacturing and meat processing industry requires the above to drive and oversee all commercial aspects and technical troubleshooting on a variety of products in the meat and bakery and related markets within the western cape areas.
Today

ITALIAN CUSTOMER SERVICE & SALES REPRESENTATIVE

Similar jobs you might be interested in:

Create a free job alert for ITALIAN CUSTOMER SERVICE & SALES REPRESENTATIVE in CapeTown