Implementation Engineer - Ballito

SUMMARY:
DBN000391 – Implementation Engineer - Ballito

Position Purpose
To integrate cutting-edge LLMs with complex enterprise systems to build intelligent, action-driven workflows that automate business processes, update core systems, and deliver measurable value.
 
Role Requirements & Qualifications

1. Bachelor’s degree in Computer Science, Engineering, or a related technical discipline.
2. AI & Agentic Systems: Proven experience engineering LLM orchestration systems for AI Agents, with deep technical proficiency in Retrieval-Augmented Generation (RAG) and Voice Agents.
3. API Integration: Strong expertise in designing and integrating robust REST APIs and webhooks.
4. Data Management: Skilled in complex data mapping and transformation utilizing Python and Excel.
5. Ecosystem Expertise: Hands-on experience integrating major enterprise APIs, including Salesforce, HubSpot, WhatsApp, and SendGrid.
6. Stakeholder Communication: Exceptional ability to translate complex AI and technical architectures into clear, actionable insights for non-technical stakeholders.

POSITION INFO:
Technical Competencies & Experience: Architect robust testing frameworks, edge-case mitigation strategies, and human-in-the-loop workflows to ensure system reliability. Leverage workflow orchestration platforms (e.g., n8n) and serverless technologies (GCP, Cloudflare Workers) to build scalable applications. Utilize vector databases and designed event-driven, serverless architectures for optimal data processing. Integrate advanced LLM platforms, including OpenAI, Google Gemini, and ElevenLabs, into production environments. Serve in client-facing implementation and solutions consulting roles, bridging the gap between technical execution and business needs. Demonstrated ability to deliver results within fast-paced, high-growth startup environments. Manage full-lifecycle project delivery from initial discovery to successful go-live, consistently driving measurable business value. Behavioural Competencies: Excellent active listening, negotiation and presentation skills Trustworthy and dependable High level of confidentiality Attention to detail Please Note - Should you not hear back from us within the next 2 weeks, please consider your application as unsuccessful.