Import Controller

Import Controller

Operations

Job Purpose

The Import Controller is responsible for managing and coordinating all import-related activities to ensure the timely and cost-effective movement of raw materials, packaging, and finished goods into the country. This role plays a critical part in supporting production, inventory management, and distribution in a fast-paced FMCG environment.

Key Responsibilities

• Import Coordination
  • Manage the end-to-end import process from purchase order placement to delivery.
  • Ensure compliance with international trade regulations, customs requirements, and company policies.
  • Liaise with freight forwarders, shipping lines, clearing agents, and suppliers to track shipments.

• Documentation & Compliance
  • Prepare, review, and manage import documentation (commercial invoices, packing lists, bill of lading, certificates of origin, etc.).
  • Ensure HS codes, tariff classifications, and duty calculations are accurate.
  • Monitor compliance with SARS (Customs) and other regulatory requirements.
• Cost Management
  • Negotiate freight rates, clearance charges, and other logistics costs with service providers.
  • Monitor landed costs to ensure accuracy and cost-effectiveness.
  • Identify opportunities for cost savings within the import supply chain.
• Stakeholder Management
  • Collaborate with procurement, finance, and production teams to align on stock requirements and delivery timelines.
  • Communicate shipment status updates and proactively resolve delays or discrepancies.
  • Build strong relationships with logistics partners and suppliers.
• Reporting & Systems
  • Maintain accurate records of all import transactions.
  • Prepare and submit regular reports on shipment status, lead times, and landed costs.
  • Ensure ERP/supply chain systems are updated with accurate shipment data.

Qualifications & Experience

• Bachelor’s degree / Diploma in Supply Chain, Logistics, or International Trade (preferred).
• Minimum 3–5 years’ experience in imports/logistics, preferably within FMCG.
• Strong knowledge of customs regulations, import documentation, and Incoterms.
• Experience working with clearing agents, freight forwarders, and shipping lines.
• ERP system knowledge (SAP, Oracle, or similar) is advantageous.