Inbound Team Leader

SUMMARY:
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POSITION INFO:

CXP has an exciting role available for a dynamic and driven leader to join our team. The successful candidate would need to lead a team and drive superior performance to CXP''s clients and their customers.

MissionÂ

Drive superior customer service performance delivered to CXP''s clients and their customers, by achieving outstanding levels of quality, operational efficiency and sales.

 Accountabilities

• Fill your team with A Players.
• Lead, coach and inspire your team to deliver outstanding customer service performance.
• Drive efficiencies within the team to well exceed Client SLA.

Culture Fit

• Show up
• Speak out
• Think like a customer
• Small details always matter

Coaching Competencies

• A Player
• Supportive
• Highly Organised

Technical Skills

• Advanced report writing skills (proficient in Excel)
• High levels of analytical capability
• Extensive sales experience essential

Qualifications

• Bachelor of Commerce Degree or relevant qualification
• Minimum of 3 years in a Team Leader role preferably from an inbound sales environment

Please ensure that your updated CV along with your mobile number and personal email address is attached to your profile.

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NB! This job is now closed. You can apply for other jobs by uploading your CV.