Industrial Relations Manager

Recruiter:

Helen Wilson Recruitment

Job Ref:

628701

Date posted:

Friday, November 6, 2026

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:
Industrial Relations Manager Luxury Premium brand retail company 650k to 850k neg This is a key role within our HR function, responsible for ensuring fair, consistent and legally compliant people practices across the business. Essential Requirements Bachelor's degree in Labour Law, Labour Relations, Human Resources or a related field. A postgraduate qualification or professional certification in Labour Law\/Employee Relations and\/or SABPP registration will be advantageous Minimum 5 years' experience in Employee Relations, Industrial Relations or Labour Law. Candidates from a unionised environment will be excluded Proven experience managing disciplinary and grievance processes and chairing hearings. Strong experience with CCMA conciliation and arbitration. Sound knowledge of South African labour legislation and statutory requirements. Strong communication, investigation, facilitation and stakeholder management skills. Experience in a multi-site retail environment is essential Retail or luxury industry experience would be an enormous advantage. Proficiency in MS Office and HR\/ER case management systems. Key Responsibilities Ensure strict adherence to South African labour legislation and statutory compliance. Provide strategic advice to management regarding employee relations and labour laws. Conduct practical training sessions for managers and staff on labour legislation and ER practices. Oversee conflict resolution, mediation, workplace investigations, and employee relations issues. Direct comprehensive disciplinary, grievance, and incapacity procedures from start to finish. Serve as the corporate representative for the company at the CCMA and applicable bargaining councils. Formulate, update, and implement internal HR policies and protocols. Handle OHS compliance alongside the administration of COIDA and injury-on-duty (IOD) claims. Supervise the submission and coordination of Employment Equity, WSP, and ATR frameworks. Keep precise case registers, ER records, and all related documentation. Examine ER trends and generate actionable insights for executive-level reporting. If you have not received any feedback from us within 5 working days please consider your application unsuccessful. By sending your CV along with other additional documents you give consent to HWR to process and retain your personal information for the current opportunity as well as for future opportunities

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