SUMMARY:
We are looking for a passionate Industrial Technique Business Line Manager Service to fill in a permanent role based in Jet Park.
POSITION INFO:
Key responsibilities
- Develop strategic plans by analyzing opportunities in the market and setting objectives.
- Accomplish objectives by establishing business plans, budgets, measuring results, allocating resources, reviewing progress: and making mid-course corrections.
- Ensure alignment with the Service Division strategies and full support and cooperation with Gl and MVI Business Lines.
- Increasing Service team effectiveness by recruiting, training, coaching, communicating values and objectives, ensuring work processes are fully in-line with Service Division guidelines.
- Support aftermarket set up for all products from Divisions and Implement a culture of continuous improvement
- Ensure appropriate staffing and train for necessary competence levels,
- P&L responsibility, ensure the Service Business Line meets budgeted financial goals and objectives.
- Develop sales, promote, negotiate and manage service contracts.
- Support the further development of our calibration laboratory.
- Launch new service products to the market.
- Control and follow-up targets and scorecards, as well as operational efficiency.
- Prepare for and represent the Service Business Line at local business boards.
- Ensure continuous improvement in customer satisfaction, maintain and develop relationships with key customers within the region.
- Lead the Team to achieve a high level of customer satisfaction adapting our organization and our processes to the needs of customers.
- To identify further growth opportunities for the company and implement an optimized mix strategy, within the different markets in the Sub-Saharan Africa countries (territory management)
Educational and Experience requirements
- University education in engineering plus a minimum of 5 years' experience across technical and business functions
- Excellent command in English.
- Excellent analytical and financial skills.
- Proven experience of managing a technical team and driving service sales in industrial maintenance, preferably in the fi of Motor Vehicle Industry assembly plants.
- Experience from data driven services and production technique consultancy.
- Knowledge and experience of assembly tools and tightening techniques is a plus.
- Software skills e.g. MS Office software's, SAP, CRM.
- Thorough understanding of organizational finance.
- Valid driver's license.
- Driver's license and willing to travel frequently within the Sub-Saharan Africa region.
Please call us on 0100300127
NB: Should you not hear from us within 6 weeks. please consider your application unsuccessful.
