Information Management Manager

Recruiter:

Strategic Personnel

Job Ref:

JHB000798/Maseg

Date posted:

Tuesday, October 28, 2025

Location:

Johannesburg, South Africa

Salary:

Hourly

SUMMARY:
To manage and develop the procurement, supply and distribution of information for Investor Services at its clients to support their needs and objectives. To work with electronic information, especially online databases, content management systems and internet resources, as well as traditional library materials.

POSITION INFO:
Key Responsibilities

Quality Assurance – Editing

Prepare, rewrite and edit copy to improve readability and review and approve drafts submitted for publication.
Read copy or proof to detect and correct errors in spelling, punctuation, and syntax.
Verify facts, dates, and statistics, using standard reference sources.

Client Communication - Newsflashes
Prepare/review, coordinate, schedule, style and format, distribute and store Newsflashes for ROA and SA.

Support the implementation of Investor Services communication programmes.
Prepare and maintain follow up and action calendars.

Client Assurance - Due Diligence Questionnaires
Coordinate information owners across Investor Services, Transactional Products and Services, CIB and Group to deliver input into the questionnaire response project.

Identify special new or unusual client requirements and develop a plan to address these consistently in future responses.
Oversee each questionnaire response project and coordinate team efforts to ensure that all timelines are met and quality standards are met.

Qualifications and Experience
B Com degree (3 or 4 years) - Information Management or Information Systems qualification or relevant

Marketing and Communications - 3-4 Years
Business Support - 1-2 Years
Project Management - 1 - 2 Years

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