Inland Sales Manager (SIM Card) (Polokwane/Nelspruit)

SUMMARY:
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POSITION INFO:

ENVIRONMENT:

EXECUTE regional strategy for all prepaid products while directing & coordinating Sales teams as the next Inland Sales Manager wanted by a dynamic Investment company for its Polokwane/Nelspruit division. You will broadly be responsible for achieving set sales targets applicable to the region and all operational aspects associated with achieving the set targets. This includes the management and execution of the overall business development, operational, customer service and client retention strategies, supervising the routine performance of all staff and maximising the profitability of the region in line with budgeted sales targets. The ideal candidate be results-driven who prioritizes workload and meets deadlines for a variety of marketing "deliverables". You must have Matric/Grade 12, a suitable tertiary qualification with 5 years’ Sales and Operations Management experience, 3+ years’ experience in Customer Relations/Client Management, is familiar with the purpose and composition of Service Level Agreements and has extensive experience in prepaid informal markets with a hands-on approach.

DUTIES:

Business Development and Growth -

• Drive Channel Sales performance.
• Ensure ALL Sales Representatives achieve all sales, new business acquisition and revenue targets set by the business.
• Grow existing base revenues through a wider product mix.
• Identify and pursue sales opportunities and/or prospects on a regional level.
• Be familiar with company product mix and commercial terms in order to successfully market company capabilities.
• Co-ordinate and facilitate Regional Sales Team activities in accordance with overall company sales strategy.
• Embody the “customer is king” philosophy.

Financial Procedure and Controls -

• Required stock is ordered timeously and in accordance with company stock ordering process.
• Stock count is completed and balanced monthly in accordance with company policy. Required documentation is submitted according to deadline.
• Strict adherence to cash collection and reconciliation process.
• Strict adherence to company banking and reconciliation process.
• Stock distribution in line with a clear understanding of activation numbers to ensure maximum returns.

Reporting and Sales Administration -

• Ensure any reporting requirements are completed accurately and submitted by the deadline.
• Maintain accurate geographical information about prospective and existing customers so as to track national footprint and opportunity.
• Maintain accurate record of sales team activity, efficiency and performance.
• Liaise with internal departments to facilitate efficient flow of the sales process.
• Provide progress reports at regular intervals.

Operational Efficiency -

• Implementation and entrenchment of effective and efficient Sales Force Management.
• Effective capacity management across the entire Regional Sales Team.
• Effective fleet management striving for continuous opex improvement.
• Ensure Regional Sales team adheres to company guidelines about time management.
• Aligning service delivery to customer by creating a culture of excellence.

Human Resource Management -

• Entrench and enforce company policies, processes and procedures.
• Promote a performance-based culture and ensure staff are held accountable.
• Develop Sales team members and build future leaders.
• Live the company values.
• Manage day to day activities of staff to optimum efficiency levels.

REQUIREMENTS:

Qualifications -

• Grade 12 with Matric Certificate.
• Relevant tertiary qualification.

Experience/Skills -

• Sound knowledge of business principles, financial management, marketing and sales.
• Familiar with the purpose and composition of Service Level Agreements.
• 5 Years’ Sales and Operations Management experience.
• 3+ Years’ experience in Customer Relations/Client Management.
• Extensive experience in prepaid informal markets with a hands-on approach.
• Business planning & execution.
• Demonstrates initiative with a results orientation, while exhibiting strong drive and leadership skills.
• Keen Project Management skills with an ability to interact with and motivate others to succeed on several fronts simultaneously.
• Microsoft Office: Advanced Excel, Word and PowerPoint skills.
• Presentation skills.

ATTRIBUTES:

• Detailed, orientated and able to handle multiple tasks at one time.
• Excellent written and verbal communications.
• Excellent business acumen.
• Excellent interpersonal skills.
• Excellent organization skills.
• Problem solving skills.
• Self-motivated and able to work as a member of a team.
• Service orientated.
• Strong analytical, technical and mathematical abilities.
• Strong decision-making ability.