Inside Sales Engineer

SUMMARY:
Company in the Eastrand is looking to hire an Internal /Inside Sales Engineer to support customers, partners and outside sales team as a technical advisor and product advocate.

POSITION INFO:

Qualification

• Must have 3-5 years in Engineering/Fastner  Sales
• A working understanding of network communications technology - Internet, as well as Microsoft Word and Excel
• Succesful experience in a similar industry role

Requirements

• Strong communication, Interpersonal and organisational skills
• Must be able to read and undestand, Mechanical and electrical blueprints

Duties

• Must be able to identify and provide reliable solutions for all commercial and technical issues to assure complete customer satisfaction.Assist outside sales team in executing and achieving their territory and market business plans.Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc...
• Prepare basic quotations, review specifications; assist with and develop new customers .
•  Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issues
• Extensive interaction with customers, partners and team via phone and email and other electronic media.
• Maintain expert level of product knowledge and application.
• Listen, understand and convey customer requirements.
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
• Maintain professional business relationships with targets and or assigned accounts.
• Provide status of ongoing contracts/projects and future projects.
• Identify and communicate customer''s needs and sales opportunities to help future growth

NB! This job is now closed. You can apply for other jobs by uploading your CV.