Installations Engineer

SUMMARY:
Install and maintain FTTH and FTTB services in line with company objectives and procedures.

POSITION INFO:

Job Objectives

• To conduct detailed pre-installation site surveys.
• To install services and fully commission first time.
• Post installation quality checks and procedures.
• To attend to service requests in accordance with SLAs.
• To follow through on instructions from Service Coordinators and regional Operations manager.
• To adhere to stock and procurement processes.
• Maintain tools in line with company policies.
• To assist senior Engineers (B2, C1, C2, D1 and D2)

Minimum Requirements

• Grade 12
• N3 Electronics/IT
• 1year industry related experience

Job Skills

• PC Skills
• Customer Relationship management skills
• Customer Service Management
• Basic Data
• VoIP