Intermediate Operations Specialist

Recruiter:

Phoenix Recruitment

Job Ref:

JHB000310/DB

Date posted:

Tuesday, April 15, 2025

Location:

Sandton, South Africa

Salary:

Monthly

SUMMARY:
Well known Inbound DMC is looking for an Intermediate Operations Specialist for the Owned Brands division.

The role is to support the full operations in the booking process, as a support to the Travel Designers and being the first line in relationships with suppliers and administration of the entire backend of each booking made by The Journey Designers as well as to secure the booking with all services providers including travel designers accurately, efficiently, timeously and with zero errors.

POSITION INFO:
Duties:

Liaise with Travel Designers / Reservations Specialists and Concierge on all bookings in an operational capacity
Communicate continuous with suppliers and internal sales support teams which includes trust and excellent support
Keep all booking information updated in the system ensuring CRM is continually up to date. Add all special requests from the agents
Keep updated with all product updates, as well as technology updates
Attend all training on a weekly basis, this knowledge facilitates exceeding expectations and accuracy in the booking process
Keep abreast with company policies, procedures and system updates

Requirements:

Matric certificate
Tertiary certificate in Travel & Tourism / Hospitality
Computer Literate (Microsoft Office, email, Internet)
Proven English literacy.
General destination knowledge on Southern or East Africa.
Personal or educational travel experience advantageous.
Excellent attention to detail.
Foreign language skills advantageous

Similar jobs you might be interested in:

Sales Order Supervisor (JHB Onsite)
Location: Johannesburg
Salary:
13 days ago

Cost/Management Accountant
Location: Johannesburg
Salary:
Purpose of the role: This role plays a key role in managing product costing, pricing, and margin analysis to support commercial and operational decision-making. This role ensures that accurate cost and pricing data is maintained, supports budgeting, drives collaboration across departments, and provides critical financial insights to improve profitability and operational efficiency.
Today

Operations Manager
Location: Johannesburg
Salary:
3 days ago

Risk & Compliance Administrator
Location: Johannesburg
Salary: Annually
Are you a detail-driven Risk, Legal, and Compliance Administrator with experience in contract management, regulatory compliance, and policy development?Our client, a leading property management company specialising in student accommodation, is seeking an energetic and analytical professional to support legal operations, risk management, and compliance governance across a fast-growing portfolio.Thi...
7 days ago

SQL Developer (Intermediate and Senior)
Location: Johannesburg
Salary:
Our client, a well-established leader in the supply chain industry, is seeking intermediate and Senior SQL Developers to join their dynamic IT team. The organisation prides itself on innovation, efficiency, and the use of technology to optimise operations and decision-making across its national footprint.
8 days ago

Property Administrator
Location: Sandton
Salary:
13 days ago

Stock Controller - Packed Goods
Location: Johannesburg
Salary: Market-related
Are you meticulous, analytical, and passionate about maintaining order and accuracy in a fast-paced warehouse environment?
16 days ago

Analytical Business Analyst
Location: Johannesburg
Salary: 500000 Annually
An established organisation in the car rental industry is seeking a skilled and analytical Business Analyst to join their dynamic team.
19 days ago

KEY ACCOUNTS SALES EXECUTIVE
Location: Johannesburg
Salary: R360K
SALES EXPERIENCE IN THE DISPLAY AND PROMOTIONAL ESSENTIAL KEY ACCOUNTS EXECUTIVE WITH SALES EXPERIENCE IN THE DISPLAY AND PROMOTIONAL INDUSTRY ESSENTIAL
23 days ago

Process Control/ Smart Plant Engineer
Location: Centurion
Salary:
Seeking a growth-oriented Process Control Engineer to join our Smart Plant implementation team. This role is suited to an intermediate-level engineer with a solid foundation in control systems and a desire to deepen their expertise in Advanced Process Control (APC), production reporting, and digital optimization solutions. You will work alongside a multidisciplinary team to del...
25 days ago