Internal Sales Administrator Internship (Business Management/Business Administration Graduate) (12 month internship)

Recruiter:

Global Network Recruitment

Job Ref:

JHB000066/LB

Date posted:

Monday, May 23, 2022

Location:

Johannesburg, South Africa

Salary:

4025 Monthly

JOB SUMMARY:
Exciting opportunity for a recent graduate with a business management/business administration related tertiary qualification to join a leading multinational Company in the IT industry. After successful completion of the internship there will be an opportunity to be permanently employed.

JOB DESCRIPTION:

JOB PURPOSE
Responsible for providing administrative support to the sales and sales management on customer related activities. Ensure excellent Customer service is provided to clients by creating Purchase Orders, loading quotes, updating CRM database and all other relevant activities introduced to drive growth within the business.

Responsibilities Include:
Quotes and Orders

Capture and process quotations, purchase orders and customer details on SAP and other internal applications and systems
Follow up on open and overdue orders and raise with Sales Team
Liaise with internal cross-functional teams to deliver orders and provide effective feedback to Customers
Ensure billing commencement on turn up and hand over
Ensure invoicing and billing are correct

Customer Service

Receive Customer enquiries and escalations, acknowledge receipt, identify action required
Manage correspondence between customer, help desk and sales team until resolved
Liaison with projects where necessary
Liaison with support via GSC where necessary

Administration and other office functions

Answer calls and assist customers with enquiries and escalate as required to Account Managers
Scheduling of customer appointments
Ensure all MSA and SLA agreements are in place and managed accordingly
Assist administration with collections and cash flow stimulation
Assist Sales Management with reporting by gathering and presenting requested information e.g. Billing, customer analysis etc.

Assisting with Reporting

Assist Sales Management with reporting by gathering and presenting requested information e.g. Billing, customer analysis etc.

Required/Desired Experience & Qualifications

Matric
Tertiary Qualification such as a B. Com or similar is preferred.
Some business acumen
Numeracy Skills
Attention to detail
Communication Skills (verbal and written)
Computer literacy - intermediate Excel, Outlook, Power point, Word .
Work experience or evidence of Student work / community contribution is an advantage.
Demonstrated examples of entrepreneurial activities is an advantage.

We would like to thank all candidates in advance for submitting their CVs.

Should you not have received a response to your application within 3 days' of applying please consider your application as being unsuccessful.

Please note, only those candidates shortlisted and chosen to continue on through the selection process will be contacted.

We encourage you to monitor our company adverts for more great opportunities!

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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