Internal Sales Consultant

SUMMARY:
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POSITION INFO:
About the Role Our client is seeking a proactive and detail-oriented Internal Sales Consultant to support sales operations, drive revenue growth, and deliver exceptional customer service. The successful candidate will play a key role in managing customer enquiries, preparing quotations, coordinating with internal departments, and supporting the full sales administration process. Key Responsibilities Handle customer enquiries and provide professional support via telephone and email. Build and maintain strong relationships with existing and prospective clients. Manage sales administration activities including quotations, order processing, and customer communications. Liaise with transport contractors, logistics providers, procurement teams, and other stakeholders regarding customer requirements. Coordinate with production and operational teams to ensure customer expectations and delivery requirements are met. Prepare costings and quotations based on customer specifications and project requirements. Create and interpret basic CAD designs and drawings. Track deliveries, warranties, budgets, customer surveys, and sales activities. Maintain accurate reporting on daily workload, sales prospects, and customer interactions. Conduct market research and support business development initiatives, including cold calling activities. Ensure compliance with company SHEQ policies, procedures, and standards. Minimum Requirements Matric (Grade 12). Diploma in Sales, Marketing, or a related field. Advanced Microsoft Excel certification. 3–5 years' experience in a similar internal sales or sales administration role. Experience with construction costing. Valid driver's licence and own vehicle advantageous. Knowledge, Skills & Competencies Strong proficiency in Microsoft Office, particularly Excel. Experience working with CAD software. Understanding of construction drawings and costing principles. Strong customer service and relationship management skills. Excellent verbal and written communication abilities. Strong organisational and administrative skills. Technically minded with exceptional attention to detail. Self-motivated, target-driven, and able to work independently. Ability to perform effectively in a fast-paced, high-pressure environment. Strong teamwork and collaboration skills. Willingness to work overtime when required.