Internal Sales / Customer Services Administrator - Polymer / Plastic Manufacturing

Recruiter:

Prostaff Holdings

Job Ref:

PS010579/SH

Date posted:

Friday, October 10, 2025

Location:

Johannesburg, South Africa

Salary:

Monthly

SUMMARY:
A well-known international polymer / plastic manufacturer and distributor requires the above to responsible for managing customer orders, coordinating sales administration, providing customer service, and supporting the external sales team. This role is to ensure smooth communication between customers, production, logistics, and sales to meet business and client objectives efficiently.

POSITION INFO:
Minimum requirements for the role:

Minimum matric is essential for the role. A tertiary qualification is preferred but not essential.
Previous experience having worked as a customer service or internal sales coordinator or related role within the chemical or plastics or related markets supplying the manufacturing industry is preferred for the role.
Previous experience having worked with HDPE, PP and PET would be an added advantage.
The successful candidate must be computer literate and ideally have experience working with SAP or a related ERP System.
The successful candidate must have good communication skills and be proactive and self-motivated.
Must have good conflict resolution and problem-solving skills.
Must be methodological and have accurate work ethic.
Previous experience having worked on ERP systems such as SAP or a related system is essential for the role.

The successful candidate will be responsible for:

Managing customer orders, coordinating sales administration, providing customer service, and supporting the external sales team. This role is to ensure smooth communication between customers, production, logistics, and sales to meet business and client objectives efficiently.
Liaising with customers regarding raw material chemical products they have ordered and making sure that customers are kept up to date on delivery.
Maintaining backorders and opening orders on a daily basis.
Ensuring external sales are kept informed of any developments that are relevant to their customers.
Attending weekly divisional meetings.
Ensuring that all customer complaints, issues and queries are dealt with timeously.
Monitoring stock levels to meet customer’s needs, including reserved stock.
Assisting with quotations and monthly pricing.
Monitoring deliveries and ensuring that deliveries are done timeously.
Communicating with customers with regards to order status, stock availability pricing etc.
Liaising with transport companies on export orders internationally.
Receiving and processing customer orders on the ERP or internal sales system and coordinating with production and logistics for on-time delivery.
Managing backorders, lead times, and product availability while keeping customers informed.

Salary package, including benefits, is highly negotiable depending on experience gained.

Similar jobs you might be interested in:

Export Sales Engineer – Africa
Location: Johannesburg
Salary: Competitive Package offered
An exceptional opportunity exists for an Export sales Engineer to drive international growth and establish the company as a recognised global leader in geosynthetics.
3 days ago

Business Development / Product Manager - Engineering / Plastic Polymers
Location: Johannesburg
Salary: Monthly
A well-established international engineering plastic / polymers manufacturer and distributor supplying polymers into the automotive and plastic converting manufacturing industries requires the above to responsible for identifying growth opportunities, managing product portfolios, and driving sales within the polymers market. This role requires a combination of technical expertise, market insight, ...
9 days ago

Internal Sales / Customer Services Administrator - Polymer / Plastic Manufacturing
Location: Johannesburg
Salary: Monthly
A well-known international polymer / plastic manufacturer and distributor requires the above to responsible for managing customer orders, coordinating sales administration, providing customer service, and supporting the external sales team. This role is to ensure smooth communication between customers, production, logistics, and sales to meet business and client objectives efficiently.
9 days ago

Flow Control Sales Specialist
Location: Johannesburg
Salary:
Take charge of sales growth across Sub-Saharan Africa! An exciting opportunity awaits an experienced Flow Control sales Specialist with deep knowledge of control valves and industrial process applications. If you thrive on technical sales and relationship building, then this one’s for you.
11 days ago

Channel Developers (Chanel Sales Manager)
Location: Midrand
Salary: Monthly
Job Title: Channel sales ManagerLocation:Â MidrandRemuneration: Salary package negotiable aligned with experience and industry benchmark Our client is a global leader in reliable networking devices and accessories, and they are an international distributor. In South Africa, it provides innovative Wi-Fi routers, switches, range extenders, security cameras, and smart home solutions to both consumer...
11 days ago

B2B Sales Executives (B2B Business Development)
Location: Midrand
Salary: Monthly
Job Title: B2B Business Developer Location:Â MidrandRemuneration: Salary package negotiable aligned with experience and industry benchmarks.Â Our Client is a global leader in networking and smart technology, offering reliable, high-performance products and solutions to homes and businesses, and they are an international distributor. The company is expanding its footprint in the commercial and ent...
11 days ago

External Sales Representative
Location: Johannesburg
Salary: 420 000 Annually
Ready to grow your career as an External sales Representative in the pump industry? Join a team where innovation meets results.
12 days ago

Sales Representative - Pretoria
Location: Pretoria
Salary: Basic Salary: R12 000 – R17 500 per month (negotiable based on experience and current package)
sales Representative - Pretoria
13 days ago

SALES ADMINISTRATOR
Location: Centurion
Salary: 20 000 Monthly
An Office Automation Company, importer and distributor for the SHARP Office Range of Products based in Centurion/Pretoria are currently seeking a sales Administrator.
17 days ago

Business Development Manager: B2B
Location: Sandton
Salary:
18 days ago