JIRA Analyst

SUMMARY:
Our client, a leading financial services organisation, is looking for a JIRA Analyst to join their team. 

POSITION INFO:
Responsibilities:

• Develop business requirement specifications through well facilitated discussions and interviews with relevant stakeholders
• User support including trouble shooting errors
• Experience in creating workflows and the deployments of workflows
• Document existing business processes and develop and document new business processes
• Develop functional and technical specification documentation
• Primary interface between business representatives and technical resources for the development or implementation of business applications
• Workshop or hold JAD sessions to gather requirements and drive workshops when necessary
• Liaise with relevant stakeholder management to prioritize project deliverables
• Transfer of “care, custody and control” of new processes and applications to the business owners, including user training and support
• Effective coordination of the projects and their inter-dependencies and any risks and any other issues that may arise. This includes timeline and milestone management
• Continuously identify and implement incremental improvements to current processes, independent of larger project deliverables
• Effective stakeholder management - Keep management, users and developers informed of progress through effective communication and management of expectations

• A relevant tertiary qualification is essential – National Diploma/Bachelor’s Degree etc.
• 5+ years’ experience as a Jira Analyst
• Jira software experience
• Must have Financial Services Experience
• Investment Management or LISP platform experience beneficial
• Basic SQL and programming skills will be an advantage
• Agile/SCRUM, Jira and PI Planning knowledge
• Strong communication skills including verbal, written and listening skills
• Proven stakeholder management capability
• Use Case skills (Create and develop)
• Able to compile process and data flow diagrams and Context diagrams
• Must have creative skills in providing possible solutions to business requirements

• Policy, Product & Systems knowledge
• Process & Solutions orientated
• Communication skills (verbal and written)
• Management Skills
• Interpersonal skills
• Resilience
• Must be able to work under pressure
• Goal and deadline driven
• Understanding of the entity relationships within a database and how the various system integrates with each other in an environment
• Analytical thinker with problem solving skills
• Ability to see the big picture