Jnr IT Support Technician

Recruiter:

Elite Search

Job Ref:

JHB000955/HLG

Date posted:

Tuesday, March 19, 2024

Location:

Johannesburg, South Africa

Salary:

12 000 Monthly

SUMMARY:
Remote working opportunity with a High speed, low cost, uncapped fibre internet provider providing connectivity and Voice solutions to both Business and Consumer clients.
Role: Remote ISP and Voice Support Technician with proven experience maintaining and monitoring computer systems and networks, solving technical issues, and collaborating with team members across all departments and external users to assist them with their technical requirements.

POSITION INFO:
Role:

Install and configure computer software, hardware, networks
Configure and trouble shoot routers
Troubleshoot and resolve software and hardware issues quickly and efficiently
Create accounts for new users and assist with password or login problems
Resolution of IT Help Desk tickets
VOIP Phone Support

Requirements:

1-3+ years of experience in a technical support role
One or more industry certifications: A+, Network +, MTCNA, IT Specialist
Experience working on MikroTik Routers (configuring, installation and troubleshooting)
Good knowledge of Microsoft Windows , Internet Explorer, and Microsoft Office
You will be required to be part of an on-call rotation and work a flexible schedule as needed

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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