Junior Business Analyst

Recruiter:

MECS Africa

Job Ref:

JHB012557/KR

Date posted:

Monday, May 4, 2026

Location:

Durban, South Africa

Salary:

150000

SUMMARY:
We are seeking a driven junior professional to join a growing Business Improvement and Reporting team. This is an excellent opportunity for a recent graduate or early-career individual to gain hands-on experience in operations, process improvement, AI tools, and business intelligence.

The role will start with a Knowledge Base project focused on improving and standardising business process documentation, and will expand into broader reporting, analytics, and operational improvement initiatives.

This is an ideal opportunity for someone who is focused, driven, eager to learn, and excited about the future of AI and data-driven business intelligence.

POSITION INFO:

Key Responsibilities

Build and structure business process documentation across departments
Identify undocumented or missing operational processes
Work with Subject Matter Experts (SMEs) to extract process knowledge
Use AI tools to draft initial versions of policies, procedures, and work instructions
Standardise document structures, naming conventions, and ownership
Improve document storage, searchability, and accessibility using SharePoint

Projects Involvement:

Process mapping and operational improvement initiatives
Business intelligence and reporting support
Data-driven business analysis
AI implementation and practical business use cases
Support cross-functional projects across operations, finance, and reporting

Qualifications

Degree in the following qualifications: Accounting, Statistics, Computer Science, Data Analytics, Information Systems, Business Science

What We’re Looking For

Required

Process-driven mindset
High attention to detail
Strong communication skills
Comfortable communicating across all levels of the business
Self-starter mentality
Quick learner with a growth mindset
Strong problem-solving ability
Tenacity to see projects through to completion
Afrikaans communication ability

Advantageous

Exposure or interest in AI tools (e.g. ChatGPT, Claude, or similar)
SharePoint experience
Interest in Business Intelligence and Reporting
Exposure to Excel, SQL, Power BI, or Qlik
Team-oriented background (sports or structured team environments)
Strong interest in developing analytical and reporting skills

What We Offer

Exposure to cutting-edge AI tools and real business applications
Mentorship from senior leaders and experienced professionals
Hands-on operational, analytical, and reporting exposure
Strong learning curve with structured support
Clear growth potential within the business

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