Junior Product Trainer & Service Consultant (Skin Care)

SUMMARY:
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POSITION INFO:

JUNIOR PRODUCT TRAINER & SERVICES CONSULTANT (SKIN CARE)

JOHANNESBURG with company travel to other provinces required - GAUTENG, South Africa

START: A.S.A.P / 01 July 2025

REPORT TO: Sales Director

EMPLOYMENT TERMS: Full Time (remote work from home office)

TRADING HOURS & SHIFTS:

• Monday to Friday
• 08:00am - 17:00pm
• Traveling times may fall out of the work times - flexibility is key

SALARY & COMPANY BENEFITS:

• Minimum take home per month R13,500
• Cellphone & Data Allowance 
• Internet Allowance
• Group Sales Incentive
• Travel & Accommodation expenses covered by the company

MINIMUM REQUIREMENTS:

1. South African national
2. Diploma in Skin Care / Somatology / Cosmetology or Dermal Aesthetics
3. CIDESCO / ITEC / SAAHSP or similar accreditation 
4. BONUS Skill: Train the Trainer / Educator certification
5. At least 2-years in a Spa or Salon environment post graduation
6. Confident in Skin Care & Body Care knowledge (ingredients, education of somatology etc.)
7. Based in Johannesburg with your own, reliable transport
8. Computer confident including ZOOM, MS Word, MS Excel, One Drive, MS Power Point & Outlook
9. Confident, clear English command (first or second language)
10. Highly presentable and professionally groomed
11. Non-smoking, good health and oral hygiene
12. Have a home-office with no external sounds or disruptions (pets / children / music)
13. Laptop with high speed internet access
14. Printer for office admin

NEED TO KNOW:

1. Confident in using laptop and perform lessons & training online
2. Focused and able to multi task
3. Administrative confidence and ability to follow strict SOP's 
4. You must be able to travel to other provinces (at company's expense) on a regular basis to oversee in-house training or expos
5. Accountable for keeping to time schedules and appointments
6. Endurance is required for long hours of traveling & training

SUMMARY OF DUTIES:

1. Services Duties

• regular meetings
• e-mail communication
• identifying and resolve client concerns or queries
• present new products and information
• regular stock taking
• follow-up orders
• Maximize sales through: promotional days & talks, refresher training & power hour sessions, retail training
• Admin: Schedule, service and training feedback reports
• Regional trainer for students of selected schools
• Facilitate clinic days following training at schools

2. Training:

• o Training therapists and/or students in our brands
• Preparation and ordering of all training requirements needed: products, notes, manuals, exams etc.
• Retail training & power hour sessions
• Marking of exams and documenting of required certificates
• Follow-up correspondence: post-training to thank clients
• Requires out of town travelling