Junior Services and Maintenance Administrator

Recruiter:

Dante Personnel

Job Ref:

ERD010661/MH

Date posted:

Tuesday, June 3, 2025

Location:

Kempton Park, South Africa

Salary:

R15 000 CTC

SUMMARY:
My client based in the East Rand is seeking a Junior Services and Maintenance Administrator to join their team.

POSITION INFO:
Minimum requirements:

Assist with defining material requirements for each service request, both planned and on-call
Generate service requests and job cards and assign them to technicians
Assist technicians with the identification of required repair parts
Assist with the procurement of required materials, parts, equipment, and subcontract labour for work assignments
Process related paperwork upon completion of work assignments and within the accounting month that the work was performed
Process Purchase Requests through the system using established guidelines
Facilitate the Operative Quoting process for leads brought in by the Technicians
Take appropriate action to ensure leads are quoted in a timely fashion or forward leads to other designated resources, for estimation and quotation, if required
Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the company. Any unresolved issues should be quickly elevated to the next level of management for prompt resolution
Collect warranty information, monitor, and report any potential warranty or credit requests to the Service Manager prior to authorizing work. Communicate status with customer and authorize work, as appropriate, following established guidelines
Maintain and provide all safety-related documentation, per company guidelines
Monitor and coordinate the maintenance of company equipment and assets to ensure they are in proper condition and in good working order
Assist the Service Manager with conducting spot inspections and audits of the service technicians’ equipment and vehicles and record the results
Perform invoicing preparation daily to meet company standards and continuously maintain the open orders report ensuring that the open orders report reflects the current status of active service work
Ensure 24-hour response is available or negotiate other agreeable actions with customers
Ensure proper maintenance of all company-issued equipment, vehicles, and assets in a safe manner. Notify management of any deficiencies or equipment in need of repair

Consultant: Milanie Horn - Dante Personnel East Rand
Apply via our website

If you do not hear from us within 5 days, please accept that your application was unsuccessful

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